Show Notes
From Ashes to Solutions: The Phoenix Project Revisited Today, my guest is Alex Benay. Alex has recently returned to the federal service of Canada to lead the modernization of Canada's federal payroll system. Starting in 2009 and launching in 2015. The Phoenix project was meant to replace a 40 year old technology stack and save millions of taxpayer dollars each year. However, after launch it quickly became apparent that there were major inconsistencies and gaps in paying Can...
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The future of trust in the digital economy For a long time, I struggled to articulate exactly what bothered me about crypto. It wasn’t just the reports of grift, fraud, or dark-market economic activity. More fundamentally, crypto has never quite felt like the internet at its best — open, connective, trust-building, and generative in the ways transformative technologies should be. Then I read the new Internet Trust Layer white paper from Finnish technologist and financial thought leader Timo H...
Historically, we've relied on government and the public sector to regulate the development of society-altering technologies, radio, telephone, automobiles, air travel, broadcast, internet have all come under the slow but steady oversight of the public sector. Even social media is being scrutinized and regions like Australia are beginning to legislate age limits for access. Artificial intelligence is a different animal and it's moving at an exponential rate of development. It also promises ra...
The Heart of Public Service with Pearl Amanfu Today my guest is Pearl Amanfu. Pearl is the Digital Inclusion Officer for Metro Nashville. Although Pearl and I just met, she's the model for the type of person I started this podcast to amplify: the humans who believe deeply in community, human thriving and progress, and are willing to do the hard organizational work to create real change through digital enablement. Borrowing her words, Pearl has a helper heart, and she genuinely wants a...
Today, my guest is Stephanie Deitrick, who is the Enterprise GIS [Geographic Information System] and Open Data Program Manager for the city of Tempe, Arizona. She's also a program director for the Master's of Advanced Study in GIS program at Arizona State University. Stephanie has her PhD in geography from Arizona State and has spent her career building the next generation of data experts with a focus on GIS, but a broader lens on public data. As someone who consults with municipalities...
Transforming the Department of Defence with Savan Kong. Today my guest is Savan Kong. Savan has a unique resume and set of experiences. He was most recently the first ever Customer Experience Officer for the United States Department of Defense. One of the largest organizations of any kind in the world. When the CIO of the DOD tapped Savan to pioneer the new CXO role, Savan brought a design mindset to the job in every way. And in this episode, he's going to share his mindset and m...