Show Notes
What do you do when someone on your team is struggling — and it’s on you to say something? In this episode of the Inside EMS podcast, Chris Cebollero and Kelly Grayson dive headfirst into one of leadership’s toughest challenges: holding people accountable without losing your humanity. This episode challenges leaders to ditch outdated progressive discipline models and start leading with clarity and empathy. Whether you’re a seasoned supervisor or new to the hot seat, this one hits home. And if you’ve been avoiding a conversation, consider this your nudge to stop choosing comfort over your own integrity. Quotable takeaways
“Firing people with compassion, managing your ego, their ego, admitting mistakes and just being human — these are the places where real leaders show up.”
“One of the things I try to teach is that I don't fire anybody — I just process the paperwork. People fire themselves.”
“EMS is a very egotistical business, and it's that ego that keeps us from asking questions. Because we don't want to look like we don't know what we're talking about in front of our peers.”
Enjoying Inside EMS? Email [email protected] to share feedback or suggest a guest!
More from Inside EMS
In this episode of the Inside EMS podcast, host Chris Cebollero shares why he left the consulting and community paramedicine world to become chief of EMS and COO for EMS Team in Dayton, Ohio — a growing multi-state agency with “visions of world dominance.” The conversation digs deep into servant leadership, workforce buy-in and the balance between supporting crews while still holding the line on professionalism and performance. Chris also lays out his vision for creating a sustainable culture built on accountability, engagement and shared ownership. It’s equal parts leadership seminar, war story and reality check for anyone who’s ever tried to fix a fractured EMS system. Additional resources:
This week on Inside EMS, it’s a no-holds-barred breakdown of HBO’s The Pitt — and surprisingly, it earns a solid thumbs up from the field. The show nails the feel of emergency medicine: nonstop chaos, overlapping patients and that mental grind that never lets up. The set, the medicine and the team dynamics all hit close enough to make even seasoned providers nod along. But let’s not pretend it’s perfect. The guys call out the usual TV sins — compressed timelines, back-to-back disasters and docs who never miss on the first try. But, there is a botched 12-lead that sparks a real-world debate about electrode placement, patient modesty and doing the job right when it matters most. Where The Pitt really shines? The emotional weight. Burnout, breaking points and the slow unraveling that comes with the job — it’s all there, and it hits hard. Have you watched the show? What are your thoughts? Let us know in the comment field below. Quotable takeaways
Editor’s Note: Suicide is always preventable. If you are having thoughts of suicide or feeling suicidal, please call the National Suicide Prevention Hotline immediately at 988. Remember: You deserve to be supported, and it is never too late to seek help. Speak with someone today. ----more---- This week on Inside EMS, host Kelly Grayson is joined by Texas educator John Puryear as they process the loss of a colleague to suicide — and to confront the uncomfortable truth: the mental health crisis in EMS is years in the making, and awareness alone isn’t cutting it. From peer support to fatigue policies, Chris and Jon lay out what actually helps: real conversations in the rig, leadership that prioritizes mental health and seeking professional help. The message is clear: taking care of your mind is operational readiness. And if you’re not checking on your partner, you’re missing the fight that matters most. Quotable takeaways
This week on the Inside EMS podcast, host Kelly Grayson tags in Texas educator John Puryear for a deep dive into the ever-evolving world of EMS education. What starts with a little sweet tea and Southern storytelling quickly turns into a masterclass on how to actually make distance learning work. Puryear breaks down the difference between synchronous and asynchronous learning, and why simply dumping recorded lectures on students isn’t enough. The real magic? Engagement. Whether it’s live interaction, strategic questioning or just being a “bit of an entertainer,” effective online education demands more than a webcam and a PowerPoint. Bottom line: online education isn’t going anywhere. But if you’re going to do it, you better do it right. The future isn’t just virtual — it’s hybrid, interactive and built by educators who actually care. Enjoying Inside EMS? Email [email protected] to share feedback.
Things get intense on this episode of Inside EMS as hosts Chris Cebollero and Kelly Grayson tackle an age-old industry debate: should EMTs spend time on a truck before going to paramedic school or is that “experience” overrated? Kelly kicks things off with a spicy take, arguing that poor field training and inconsistent preceptorship often do more harm than good. From his perspective, bad habits, weak mentorship and burnout culture are the norm, not the exception. But Chris isn’t buying it. He counters that experience builds what classrooms can’t: clinical judgment, scene management and the ability to function in chaos. For him, skipping that step means stacking advanced skills on a shaky foundation. What follows is a back-and-forth that hits on everything from “microwave medics” and outdated curricula to high-fidelity simulation and whether modern education can truly replicate the street. Both sides agree the system is flawed — but disagree on where to fix it. Enjoying the show? Email [email protected] to share feedback.