Lenny's Podcast: Product | Career | Growth

OpenAI’s Head of ChatGPT: We’re entering a new era of AI (again) | Tibo Sottiaux

Lenny's Podcast: Product | Career | Growth

Show Notes

Tibo Sottiaux leads ChatGPT and Codex at OpenAI. Under his stewardship, OpenAI has shipped some of its most consequential consumer launches: Codex, ChatGPT Work, and most recently, the new Dots personal agent platform. He joined me at DevDay, hours after his team launched more than 20 new products, to talk about where things are heading.

We discuss: 1. Dots, OpenAI’s new personal AI assistant 2. Why most actions on the internet will soon be taken by agents 3. Why loops, graphs, and fine-tuning agent workflows are a passing phase 4. Which skills are trending up and down in the AI era 5. How Tibo’s Dot warned him about a production outage five minutes before the launch 6. OpenAI’s approach to AI safety — Brought to you by: WorkOS—Make your app enterprise-ready, with SSO, SCIM, RBAC, and more DX—Engineering intelligence for the AI era — Episode transcript: https://www.lennysnewsletter.com/p/openais-head-of-chatgpt-were-entering — Archive of all Lenny's Podcast transcripts: https://www.dropbox.com/scl/fo/yxi4s2w998p1gvtpu4193/AMdNPR8AOw0lMklwtnC0TrQ?rlkey=j06x0nipoti519e0xgm23zsn9&st=ahz0fj11&dl=0 — Where to find Tibo Sottiaux: • X: https://x.com/thsottiaux • LinkedIn: https://www.linkedin.com/in/thibault-sottiaux-27195366 — Where to find Lenny: • Newsletter: https://www.lennysnewsletter.com • X: https://twitter.com/lennysan • LinkedIn: https://www.linkedin.com/in/lennyrachitsky/ — In this episode, we cover: (00:00) Introduction to Tibo Sottiaux (01:12) How Tibo uses AI in his daily work (03:10) The vision for always-on AI agents (06:15) How AI will continue to change work (07:32) Bringing Codex, ChatGPT, and Dots together (08:20) The sci-fi inspiration behind the technology (09:02) Building AI with the community (10:13) Understanding the Dots structure (11:34) OpenAI’s open ecosystem and plugin revenue sharing (13:39) How plugins get discovered and recommended (14:39) The research behind Dots (16:20) Where humans will remain valuable (17:25) Agent fatigue, loneliness, and context switching (18:55) The pressure to do more with AI (20:09) An agent that spotted a production outage before a live demo (21:42) Agent guardrails and connecting multiple devices (23:25) The skills becoming more valuable in the AI era (25:56) Advice for people early in their careers (27:18) How teams build and ship inside OpenAI (28:59) Autonomy, trust, and learning from mistakes (30:45) Building for a future where agents dominate internet activity (32:41) What Tibo has changed his mind about (33:55) OpenAI’s approach to AI safety and alignment (36:15) Moving beyond model pickers toward simpler AI — Referenced: • OpenAI Dots: https://chatgpt.com/features/dots • Her on Netflix: https://www.netflix.com/title/70278933 • Star Trek: https://www.imdb.com/title/tt0060028 • Pi: https://pi.ai • OpenCode: https://opencode.ai • Notion: https://www.notion.com • Figma: https://www.figma.com • OpenClaw: https://openclaw.ai • Peter Steinberger on X: https://x.com/steipete • Grok Bot: https://x.ai/bot • Muse: https://muse.ai • Instinct: https://instinct.com • Ahmed Ibrahim on LinkedIn: linkedin.com/in/ahmedibrhm • The Hugging Face incident and the road ahead: https://openai.com/index/hugging-face-incident-and-the-road-ahead — Recommended book: • Neuromancer: https://www.amazon.com/Neuromancer-William-Gibson/dp/0441007465 — Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email [email protected]. — Lenny may be an investor in the companies discussed.

To hear more, visit www.lennysnewsletter.com

More from Lenny's Podcast: Product | Career | Growth

Oct 18, 2026

Emmanuel Ameisen is an interpretability researcher at Anthropic, where he looks inside LLMs like Claude to understand how they think. Before joining Anthropic, he spent years in applied ML at Stripe and Insight, and is the author of Building Machine Learning Powered Applications. His research has produced some of the most striking findings in the field: that models form general representations of concepts, plan many tokens ahead without stating those plans explicitly, and may exhibit something structurally similar to the distinction between conscious and unconscious processing in humans.

Oct 11, 2026

Josh Woodward is the head of Google Labs, the Gemini app, and AI Studio. He has spent over 17 years at Google and oversees its longest-running and largest labs team, whose products include NotebookLM (now Gemini Notebook), Project Genie, and Flow. His job is to find, experiment with, and scale new AI products, and he has built one of the most distinctive product cultures in the industry for generating ideas, running experiments, and, even more importantly, knowing when to quit.

Sep 27, 2026

Molly Graham is back for round two, and this one is even more powerful. Molly has spent more than 20 years helping organizations and the humans inside them navigate growth and change. She’s held leadership roles at Google, Facebook, Quip, and the Chan Zuckerberg Initiative and is the host of TED’s WorkLife podcast (which she took over from Adam Grant). She also runs Glue Club, a leadership community for senior operators, and writes a popular newsletter called Lessons.

Sep 20, 2026

Peter Sellis was the first product manager at Snapchat, where he spent seven years building one of the most beloved consumer products in history. He went on to serve as Head of Product at Discord, where he helped drive some of the fastest user growth the platform had seen. Having left his role at Discord, he gets to be especially real and unfiltered — nothing to promote, no PR, no comms team.

Sep 8, 2026

Roman Ugarte helped incubate and build Grok Bot, the popular new knowledge-work agent from SpaceXAI. A small, isolated team took it from first line of code to a working internal product in four weeks, and to a hugely successful public launch just three weeks later. Before Grok Bot, Roman led Growth at Cursor, where he helped scale the company from 15 people to over 1,000 before its acquisition by SpaceX.

See all episodes →