Show Notes
In this episode of the Fail Forward Podcast, I take a deep dive into the role of workplace culture, reflecting on my own journey with two invaluable team members, Sophie Rogers and Mike Netley. This episode is dedicated to them! Twelve years ago, when Mike started, it was just me, Mike, a van and a chipper. Sophie joined us nine years later. From those early days, my goal was always to create a safe and welcoming place to work, a place that genuinely looked after its people. This episode really homes in on the importance of thinking about how we, as business owners, look after our staff. Whether you already have a team or are planning to build one, this is a crucial aspect. The commitment from a well-cared-for team is tangible - they show up, they want the business to succeed, and they feel heard. It's about avoiding a revolving door of staff, where people leave due to confusion and lack of commitment. People don't leave bad jobs; they leave bad bosses! Looking after your team isn't just the right thing to do from a human perspective; it also positively affects your business's top line. When I was in the trenches years ago Mike and Sophie hung around. When I had my stroke, they stepped up and gave me the opportunity to take the time off. Without these people my life would be chaos. I hope this episode inspires you to reflect on your workplace culture and how you can nurture a team that is as committed to your success as you are. And finally, a huge thank you to Sophie and Mike for always being there.
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