Presales Podcast by Presales Collective

What an AI-Enabled SE Looks Like in 2026 with Darlene Volas

Presales Podcast by Presales Collective

Show Notes

In this episode, Jack Cochran sits down with Darlene Volas, a senior solutions engineering executive, to explore what it truly means to be an AI-enabled SE in 2025 and beyond. The conversation moves well past basic ChatGPT usage to examine sophisticated operational workflows, custom automation tools, and practical implementation strategies that enhance both efficiency and quality of work.

This episode was recorded during Presales Collective's 2026 AI-Powered Presales Summit on March 19th, 2026. Pro and Pro+ members can view all of the recorded sessions on-demand in the PSC Knowledge Hub: https://www.presalescollective.com/knowledgehub

Follow Us Connect with Jack Cochran: https://www.linkedin.com/in/jackcochran/

Connect with Matthe James: https://www.linkedin.com/in/matthewyoungjames/

Connect with Darlene Volas: https://www.linkedin.com/in/darlenevolas/

Links and Resources Mentioned Join Presales Collective Slack: https://www.presalescollective.com/slack

Sol/Con 2026 (Chicago, August 2026): https://www.presalescollective.com/solcon-2026

Presales Collective Podcast: https://www.presalescollective.com/podcast

Perplexity: https://www.perplexity.ai/

Claude by Anthropic: https://www.anthropic.com/claude

Cursor AI coding tool: https://cursor.sh/

GitHub Copilot: https://github.com/features/copilot

Gong conversation intelligence: https://www.gong.io/

ChatGPT Enterprise: https://openai.com/enterprise

Obsidian note-taking: https://obsidian.md/

Firebolt database: https://www.firebolt.io/

Key Topics Covered Personal AI Usage Evolution: Moving Beyond Google Replacement to Creative Applications

Three Buckets of AI for SE Leaders: Operations, Team Workflows, and Technical Implementation

Daily Meeting Preparation Automation and Custom-Built AI Applications

Operationalizing SE Teams with Repeatable AI Workflows

Quality vs. Efficiency Trade-off: Better Preparation Rather Than Less Time

Building Technical Credibility Through Hands-On AI Coding

The "One More Thing" Problem and Where Human Expertise Remains Essential

Data Security, Governance, and Vendor Considerations for AI Tools

Why AI Won't Replace SEs: The Irreplaceable Human Element

Hiring AI-Native SEs: What to Look For Beyond Basic Tool Awareness

Timestamps 00:00 Welcome 02:41 How AI conversations have evolved 06:30 Three buckets of AI usage 12:40 Efficiency versus quality improvements 18:40 Building credibility through AI coding 21:07 The one more thing problem 30:59 Why AI won't replace SEs 36:45 Q&A session 39:20 Closing remarks

More from Presales Podcast by Presales Collective

Oct 12, 2026

Making the leap from top-performing individual contributor to effective leader is one of the toughest transitions to make as a Solutions professional. Host Avery Cochran sits down with Akanksha Sehgal, Senior Director of Worldwide Technical Solutions at Omnisa, to explore why the skills that make you a great SE often don't translate to leadership. Akanksha shares her 13-year journey, from handling strategic accounts to leading global teams, and reveals the mindset shifts required at each stage of leadership growth. Follow Us Connect with Avery Cochran: https://www.linkedin.com/in/avery-cochran/

Sep 28, 2026

In this episode, Jack Cochran and Matthew James welcome Samantha Burrell, an enterprise solutions consultant at BenchLink, to discuss how she successfully launched "Demo Face-Off," a gamified enablement competition for her global SC organization. Samantha shares the complete journey from identifying a gap in product enablement when returning from maternity leave to navigating internal politics, securing buy-in from multiple stakeholders, and executing a March Madness-style demo competition that ran over two months. Thank you to Baton AI for sponsoring this episode. Check out more at getbaton.ai Follow Us Connect with Jack Cochran: https://www.linkedin.com/in/jackcochran/

Sep 14, 2026

In this live podcast episode recorded at Sol/Con 2026, Rew Dickinson, CEO and founder of Alpha Go-To-Market, joins co-hosts Jack Cochran and Matthew James to present a framework of four core skills that drive sales outcomes for solutions engineers.

Aug 31, 2026

Alex Margolis joins the show with cohosts Jack Cochran and Mathew James to share his experience as a founding sales engineer, pulling back the curtain on what it's really like to be the first SE at a startup. Alex discusses his deliberate decision to target founding SE roles as a way to fast-forward his career after six years at a company with limited growth opportunities, expecting to build processes and lead strategically from day one. Instead, he found himself supporting eight AEs and an equal number of BDRs, running five demos a day in a high-velocity sales environment that left little time for the strategic work he'd been promised. Follow Us Connect with Jack Cochran: https://www.linkedin.com/in/jackcochran/

Aug 17, 2026

In this episode, Jack Cochran sits down with Paul Vogt, VP of Pre-Sales and Professional Services at GPG, to explore how building repeatable methodologies can transform solutions organizations at scale. The conversation dives deep into two powerful frameworks: the Technical Win Definition (5 binary yes/no questions that eliminate ambiguity and improve forecast accuracy) and the PGA Framework (Purpose, Goal, Agenda for planning every customer meeting).

See all episodes →