Talking Tenancies

How we can help you better when you call

Talking Tenancies

Show Notes

When you contact us at the RTA, there is some information you can gather to make sure we can provide the right information for your situation and the support you need. Being prepared before picking up the phone and understanding the RTA’s role and responsibilities can go a long way to help us guide you to a better outcome. In this episode of Talking Tenancies, we discuss ways you can take action to help us help you with your enquiry with the RTA's Susan Cridland.

More from Talking Tenancies

Apr 8, 2026

For a property manager or owner, taking steps to make sure a bond refund process goes smoothly can help to save time and stress. It can also help to reduce the likelihood of a dispute. In this episode, the RTA's Cassie Chow joins us to share tips for a smooth bond refund process from a managing party perspective.

Mar 10, 2026

Your tenancy has ended, you’ve vacated the property and now it’s time to request your bond refund. How quickly you get through the bond refund process, though, can depend on various factors. In this episode of Talking Tenancies, we are joined by the RTA's Marc Fidler to discuss some great tips for tenants requesting a bond refund.

Jan 21, 2026

When goods and documents are left behind in a rental property or room, they must be returned or disposed of according to specific rules. In this episode we are joined by the RTA's Marc Fidler to help us understand what should be done when goods are left behind in a rental property.

Dec 8, 2025

So you’ve made the decision to start renting or begin looking for a new rental property. As you search for your new home, you will be required to submit tenancy application forms. With this process, there are some important things to be aware of. In this episode we are joined by the RTA's Cassie Chow to unpack what you need to know about applying for a rental property, including information about searching for a rental property and making a tenancy application.

Oct 7, 2025

This podcast episode explores the ins and outs of renting with others, including share housing, sub-letting, rooming accommodation, and boarding. Susan Cridland from the RTA shares practical advice on tenancy agreements, changing housemates, avoiding rental scams, and managing shared responsibilities like bills and cleaning. The episode also highlights legal distinctions between different rental arrangements and offers tips for maintaining respectful and harmonious living environments.

See all episodes →