
Show Notes
This month on The Resilient Kid Podcast, we’re exploring a powerful theme: one person who made a difference in your life. In this episode, Ashley is joined by friend of the show, Sarah Vogel, for a thoughtful and heartfelt conversation about the person who changed the direction of Sarah’s life — a colleague and dear friend, Dr Elaine Swan. What started as one simple comment in a London department store in the late 1980s became the first domino in a chain of events that shaped Sarah’s future. From seeing herself differently, to going to university as a mature student, to building a life and career that has impacted so many others, Sarah reflects on the incredible ripple effect of being truly seen by someone. In this episode, we cover: The person who made a lasting difference in Sarah’s life How one comment planted the seed for university and a completely different future Why being seen by another person can change how we see ourselves The ripple effect of confidence and encouragement How Sarah now helps others see strengths they may not yet recognise in themselves Why young people need real-life opportunities to build confidence The importance of conversations, risk-taking, and resilience in growing up How small moments of belief can create lifelong impact About Sarah Vogel Sarah Vogel is a coach, facilitator, mediator, and leadership expert who helps people and organisations have better, braver, and more effective conversations. Through her work with PDA, she supports leaders to build confidence, influence, accountability, and stronger relationships at work. Sarah is also passionate about helping young people develop confidence, communication skills, and resilience early in life — so they can step into the world feeling more grounded, capable, and connected. A note for parents and professionals This episode is a reminder that you may never fully know the impact you are having on a child or young person. A conversation. A vote of confidence. A moment of encouragement. A belief they borrow before they can find their own. It all matters. And often, the things that feel small to us are the very things they remember for years to come. Connect and share If this episode resonated with you, share it with someone who has made a difference in your life — or with someone who may need the reminder that their presence matters more than they know. And as you listen, maybe ask yourself: Who was that one person for you? And perhaps even more importantly… Who might you be that person for now? Teen Event Mention Teen tickets are now on sale for Womanifest, where Ashley and Sarah will be hosting dedicated teen sessions focused on confidence, body positivity, resilience, relationships, and emotional wellbeing. - https://www.skiddle.com/whats-on/Crewe/Delamere-Events-Ltd/Womanifest-2026/41123458/ It will be a space for teens to feel supported, inspired, and equipped with tools they can take into everyday life. We are building a community of people who want to be that person for more children, in more places. So if something in this episode has resonated with you, and you have ever felt that pull to make a difference not only in your own family but in your wider community too, that is exactly why we created our franchise - https://www.theresilientacademy.co.uk/franchise Links Website: www.contactpda.com Facebook: https://www.facebook.com/ContactPDA Instagram: https://www.instagram.com/contactpda Sign up to our newsletter: https://dashboard.mailerlite.com/forms/240667/93026367927485942/share Get “A Parent’s Guide To Raising A Resilient Kid”: https://www.amazon.co.uk/dp/1739302605 Facebook: https://www.facebook.com/resilientkiduk Instagram: https://www.instagram.com/theresilientkid LinkedIn: https://www.linkedin.com/in/resilientkid YouTube: https://www.youtube.com/@theresilientkid957 Spotify: https://podcasters.spotify.com/pod/show/ashley-costello Website: https://www.theresilientacademy.co.uk
More from Resilient Kid: Therapy and tips for raising strong kids and teens
What if the child who's hardest to teach is telling you something important? In the last week before half-term, psychotherapist and neurodiversity practitioner Ashley Costello asks one question that changes how we respond to behaviour. She explores the iceberg beneath what we see, why "attention-seeking" is often connection-seeking, and what to do in the moment when you have no idea why a child is struggling. This six-part series is for primary teachers, teaching assistants, SENCOs, and pastoral staff. It draws on Ashley's new book, An Educator's Guide to Raising Resilient Learners. In this episode: One question that changes everything: "What is this behaviour telling me?" The iceberg model, and why rewards and sanctions bounce off a flipped lid Joe and the book on the floor: attention-seeking or connection-seeking? Children do well if they can: behaviour as a lagging skill Before the storm: the relational bank account and early warning signs Try it tomorrow: the iceberg pause, and a four-step response for when you don't know why When you don't know why: four steps 1. Calm voice: slow it down, take a breath, drop your shoulders 2. Fewer demands: in the storm, ask less, not more 3. Stay close, but not too close: get down to their level, slightly to the side 4. Name what you see, without judgement: "Something feels really hard right now, and I'm here" Next week: Calm is contagious. Co-regulation, practical tools for breathing, movement and calm corners, and a half-term look at your own wellbeing. Find out more & Links: • Hand model of the brain video: https://youtu.be/5i9tZ5jtiTI • An Educator's Guide to Raising Resilient Learners (Waitlist): https://theresilienthub.co.uk/educators-guide-waitlist • The Resilient School training and consultancy: https://theresilientschool.co.uk/trs-services • A Parents' Guide to Raising a Resilient Kid: https://amzn.eu/d/0196zmiI • Newsletter sign-up: https://theresilienthub.co.uk/newsletter-signup • Main website: https://theresilienthub.co.uk/ Follow us on Social Media: • Facebook: https://www.facebook.com/resilientkiduk • Instagram: https://www.instagram.com/theresilientkid • LinkedIn: https://www.linkedin.com/in/resilientkid • Email: [email protected] "Children do well if they can" and lagging skills draw on the work of Dr Ross Greene. The Resilient Kid Podcast is produced by Chantelle Venter at maddatu.com on behalf of The Resilient People, trading as The Resilient Kid, The Resilient Teen and The Resilient School.
Why can a child manage their phonics on Tuesday but not on Monday morning? Following World Mental Health Day, psychotherapist and neurodiversity practitioner Ashley Costello takes educators inside the developing brain. She explains why a stressed child can't learn, what "flipping your lid" really means, and how a predictable routine can keep more children in their learning zone. This six-part series is for primary teachers, teaching assistants, SENCOs, and pastoral staff. It draws on Ashley's new book, An Educator's Guide to Raising Resilient Learners. In this episode: Why the thinking brain is still under construction until the mid to late twenties The upstairs and downstairs brain, and why logic doesn't work mid-meltdown Fight, flight, and freeze, and a fourth response that hides in plain sight (fawning) The hand model: a simple way to explain flipping your lid to children The window of tolerance, and why every child's window is a different size Alfie and the bin: rethinking Monday mornings Try it tomorrow: teach the hand model, and build a Monday soft landing The hand model in four steps: 1. Thumb across the palm: the downstairs brain, your feelings and smoke alarm 2. Fingers folded over the top: the upstairs brain, your thinking brain, looking after your feelings 3. Fingers flip up: big feelings have flipped your lid 4. Fold them back down slowly: with breathing, movement, quiet, and a calm grown-up Next week: What behaviour is trying to tell us. The iceberg beneath the behaviour, and why "attention-seeking" may be the most misunderstood phrase in education. Find out more & Links: • Hand model of the brain video: https://youtu.be/SnBx9AKMsLc?si=NWgLzel8zkB_XKUJ • An Educator's Guide to Raising Resilient Learners (Waitlist): https://theresilienthub.co.uk/educators-guide-waitlist • The Resilient School training and consultancy: https://theresilientschool.co.uk/trs-services • A Parents' Guide to Raising a Resilient Kid: https://amzn.eu/d/0196zmiI • Newsletter sign-up: https://theresilienthub.co.uk/newsletter-signup • Main website: https://theresilienthub.co.uk/ Follow us on Social Media: • Facebook: https://www.facebook.com/resilientkiduk • Instagram: https://www.instagram.com/theresilientkid • LinkedIn: https://www.linkedin.com/in/resilientkid • Email: [email protected] The upstairs/downstairs brain, hand model, and window of tolerance draw on the work of Dr Daniel Siegel. The Resilient Kid Podcast is produced by Chantelle Venter at maddatu.com on behalf of The Resilient People, trading as The Resilient Kid, The Resilient Teen and The Resilient School.
Why are so many children arriving at school already in survival mode, and what can educators actually do about it? In the first episode of The Resilient Classroom, psychotherapist and neurodiversity practitioner Ashley Costello shares the story of the lion in the attic, looks at how childhood has changed, and introduces GROW: a simple, honest framework for turning mistakes into the place where resilience is built. This six-part series is for primary teachers, teaching assistants, SENCOs, and pastoral staff. It draws on Ashley's new book, An Educator's Guide to Raising Resilient Learners. In this episode: The lion in the attic, and why so many children arrive in fight or flight What has changed: lost micro-moments of independence, the shrinking village, and the removal of everyday risk What resilience is (bouncing forward) and what it is not (toughness, the absence of struggle, or a fixed trait) Psychological safety: the foundation the book's ten components of resilience stand on Isla and the screwed-up page: GROW in action Try it tomorrow: GROW on the wall and "Let's GROW this" The GROW framework: G – Getting it wrong: the attempt is the point R – Reflecting: what happened, what did I notice, what did I feel? O – Owning it: responsibility without shame W – Working it out: what will I try next? Next week: The brain that walks into your classroom. Upstairs and downstairs brain, the hand model, and why Mondays can be the hardest day. Find out more & Links: • An Educator's Guide to Raising Resilient Learners (Waitlist): https://theresilienthub.co.uk/educators-guide-waitlist • The Resilient School training and consultancy: https://theresilientschool.co.uk/trs-services • A Parents' Guide to Raising a Resilient Kid: https://amzn.eu/d/0196zmiI • Newsletter sign-up: https://theresilienthub.co.uk/newsletter-signup • Main website: https://theresilienthub.co.uk/ Follow us on Social Media: • Facebook: https://www.facebook.com/resilientkiduk • Instagram: https://www.instagram.com/theresilientkid • LinkedIn: https://www.linkedin.com/in/resilientkid • Email: [email protected] The Resilient Kid Podcast is produced by Chantelle Venter at maddatu.com on behalf of The Resilient People, trading as The Resilient Kid, The Resilient Teen and The Resilient School.
"The slow way back is generally the fast way home." — Ashley Costello WHAT THIS EPISODE IS ABOUT In this series finale, psychotherapist Ashley Costello brings everything together into a practical, evidence-based framework for building a successful school return. Moving away from quick fixes, Ashley details the UK "graduated approach" (Assess, Plan, Do, Review), the science of gradual exposure, legal/SEND rights (Section 19 & EHCPs), and side-by-side examples of primary pupil Zara and teenager Noah. ⏱️ EPISODE TIMESTAMPS • 00:00 — Final Episode Setup • 02:09 — Graduated Return Framework • 02:32 — Assess, Plan, Do, Review • 07:19 — Why Gradual Works • 09:09 — Legal & SEND Support Options • 10:35 — Week by Week Return Plan • 14:52 — Zara vs Noah Examples • 17:36 — Bigger Picture Encouragement • 19:44 — Series Wrap & Next Steps 📋 TOP TIPS FOR PARENTS & TEACHERS 1. Follow Assess, Plan, Do, Review: Don't skip assessment or rush to solutions. Uncover the underlying function first. 2. Start Smaller Than Feels Comfortable: Begin exposure with steps that feel almost too small (e.g., 10-min quiet visit). 3. Know Legal Rights: Section 19 requires local authorities to provide suitable education after 15 days of health absence. 4. Maintain Consistent Support: Don't withdraw support the moment attendance starts improving. 5. Short Home-School Check-Ins: Keep brief, regular check-ins between parents and staff to track trajectory. 📚 RESOURCES & REFERENCES • SEND Code of Practice: Graduated approach framework • UK EBSA Review (2025): Analysis of 48 LA EBSA guidance docs • Lincolnshire/Lancashire/Bucks: EBSA return pathways • C.A. Kearney & W.K. Silverman: Functional model of school refusal • Education Act 1996 (Sec 19): Alternative education duty • SEND and You: EBSA FAQs & EHCP guidance • Anna Freud Centre: annafreud.org | YoungMinds: youngminds.org.uk 🎧 LISTENERS’ LOUNGE & RESOURCES • Lounge: theresilienthub.co.uk/lms/courses/listeners-lounge • Website: theresilientacademy.co.uk • Newsletter: Join our newsletter • Get the Book: Raising a Resilient Kid on Amazon • Teachers' Waitlist: Email [email protected] • Socials: Facebook | Instagram | LinkedIn Produced by Chantelle Venter at maddatu.com on behalf of The Resilient Kid.
The Resilient Kid Podcast Season 12: The Anxiety Behind the Absence — Episode 3 of 4: The Ones Who Stop Showing Up "The loudest sign of school avoidance is often silence... With a teen, the bedroom door stays shut." — Ashley Costello WHAT THIS EPISODE IS ABOUT Focusing on secondary students and teenagers, this episode explores how anxiety and school avoidance manifest in older pupils. Using 14-year-old Noah's story, Ashley Costello reveals how teen EBSA presents through silence, social masking, and isolation. Learn about social evaluation anxiety, post-pandemic statistics (27% affected), and 5 practical strategies to rebuild connection while respecting autonomy. ⏱️ EPISODE TIMESTAMPS • 00:00 — Intro & Disclaimer • 00:32 — Silent Signs of Avoidance & Masking • 01:59 — Noah's Story: The PE Incident • 04:51 — Why Teens Avoid School & Post-Pandemic Data • 07:00 — Social Evaluation Anxiety & Peer Brain Wiring • 11:17 — 5 Practical Strategies for Parents & Teachers • 14:37 — Noah’s Support Plan & Autonomy • 18:36 — Progress & School Coordination • 20:19 — Reaching the Quiet Ones • 22:13 — Wrap Up & Next Episode Teaser 📋 TOP TIPS FOR PARENTS & TEACHERS 1. Ask Concrete Specifics: Skip broad "How are you?" questions. Ask about specific lessons or review the timetable together. 2. Follow Up on Small Comments: Throwaway mentions like "I hate PE" are often tips of bigger issues. Revisit gently later. 3. Respect Autonomy & Boundaries: Explore what screens provide (safety/escape) and carefully rebuild real-life connections. 4. Get Specific with School: Identify exact triggers (cold-calling, PE) so pastoral staff can implement tailored adaptations. 5. Communicate Side-by-Side: Talk while walking, driving, or via text to make sharing less confrontational for teens. 📚 RESOURCES & REFERENCES • Stem4: Youth mental health data on teen EBSA (27%) • BPS (2024): Rethinking school avoidance & secondary transition • C.A. Kearney: Functional model of school avoidance • Halidu & Kotera (2024): Adolescent social anxiety study • Norway Longitudinal Study: Social anxiety & school completion • BERJ (2025): McDonald et al., EBSA review • Anna Freud Centre: annafreud.org | YoungMinds: youngminds.org.uk 🎧 LISTENERS’ LOUNGE & RESOURCES • Lounge: theresilienthub.co.uk/lms/courses/listeners-lounge • Website: theresilientacademy.co.uk • Newsletter: Join our newsletter • Get the Book: Raising a Resilient Kid on Amazon • Teachers' Waitlist: Email [email protected] • Socials: Facebook | Instagram | LinkedIn Produced by Chantelle Venter at maddatu.com on behalf of The Resilient Kid.