Ep 84: Fluency, Failure & Feeling Alive with my coach, Mike Porteous

Veterinary medicine is serious work. But does that mean we have to be so bloody serious while we’re doing it? My guest today is Dr Greg Bishop, a practising veterinarian, cartoonist, author, illustrator and speaker based in Portland, Oregon. Through Sasquatch Paw, Greg combines veterinary medicine, humour, science communication and visual storytelling to explore the absurd, emotional and deeply human parts of caring for animals. He’s also the author of the forthcoming Science Comics: Veterinary Science. And beneath the cartoons, jokes and what Greg calls his “professional zoomies” sits a serious idea: fun matters. In this conversation, we explore why humour and play aren’t distractions from good veterinary medicine. They can help us cope with difficult moments, communicate better, build trust and perhaps stay connected to the reasons we came into this profession in the first place. We talk frankly about burnout and Greg’s own relationship with work, before getting into gallows humour, the science of laughter and the surprisingly powerful role comedy can play in the consult room, even during some of the hardest conversations we have with clients. We also explore clinical communication, creativity, AI, our increasingly digital lives, and the danger of becoming so obsessed with efficiency that all we do with the time we save is cram more work into it. Greg’s argument for slowing down, paying attention and trusting the art alongside the science is a timely one. This is funny, occasionally ridiculous, surprisingly moving and, ultimately, a reminder that fun is not frivolous. In a profession that asks so much of us, humour, creativity and play can help us stay connected, stay curious and keep enjoying the work. If we want veterinary medicine to be sustainable, perhaps putting some of the fun back into it is more important than we think.

The keen-eared among you will recognize this voice. And yes - you’d be right. This is ever-wisening Dr Peter Weinstein. (Yes, we meant Wisening, not wizening however much we were tempted by the latter.) Peter is one of those rare figures in veterinary medicine who has seen the profession from every angle. From kennel kid at 15 to practice owner, from board-level leadership to educator, from clinician to one of the clearest thinkers on the business and structure of veterinary medicine today. But what makes this conversation different is timing. Because this isn’t a comfortable moment for our profession. Costs are rising. Clients are pushing back. Teams are stretched. Transactions are falling while prices climb. And underneath it all, something more fundamental is shifting. Trust. In this episode, Peter and I sit down face-to-face to unpack what’s really happening in veterinary medicine right now. We talk about the economic pressure building beneath the surface, the unintended consequences of rapid growth and consolidation, and why the profession feels… wobbly. We explore why leadership, not hustle, is the answer. Why systems matter more than individuals. Why communication is the missing skill in most practices. And why, if we don’t rebuild trust deliberately, we risk losing the very foundation this profession was built on. This episode is reflective, challenging, and ultimately optimistic. Because if we get this right, the future of veterinary medicine doesn’t just survive - it becomes stronger than ever.

Dr. Fred Metzger is not your typical veterinary speaker. He grew up in a converted church, stocked his swimming pool with fish, and once came home to find his family had bought a cougar kitten. So yes… unorthodox is probably the right word. But behind the stories is something far more important. Dr. Fred Metzger has spent more than 30 years in the profession, built a 13-doctor hospital from scratch, and stayed when many others would have walked away. He’s seen the best of veterinary medicine - and some of the worst. And he’s not shy about saying what needs to be said. In this episode, we go deep. We talk about mentorship, consolidation, culture, and why so many good vets are quietly burning out or leaving altogether. We get into the tension between corporate systems and real-world practice - and what gets lost when leadership forgets to listen. But most of all, we talk about something deceptively simple that could change how you practise tomorrow: The lab. Dr. Fred Metzger makes the case - passionately and convincingly - that diagnostic thinking is the most underused superpower in veterinary medicine. Not as a money-making tool. But as the engine of better decisions, better medicine, and better conversations with clients. That belief has now turned into something tangible. Dr. Fred Metzger has partnered with Purdue University to launch a new clinical pathology programme - built to help vets actually understand and use the lab, not just run tests and hope for the best. You can read more about that here. There’s humour in this one. There’s a bit of fire too. And if you’re willing to reflect on your own practice, there’s a lot to take away.

Debra’s story is wild. She’s worked in the courts. She’s bred Irish Setters. She’s been the PTA president (which, as she says, is like running the UN with biscuits). But what makes her special is her ability to meet people in the thick of their mess, whether it's a lawsuit over a pregnant rescue dog or a front-desk blowup, and find the gold. In this episode, I sit down with Debra Vey Voda-Hamilton, a former litigator turned mediator turned conflict resolution master. And trust me, if you’ve ever had a client, colleague, or complaint that made you question your career, this conversation is for you. We talk about ego, emotional intelligence, and why boundary-setting isn't just about saying “no.” We unpack the tiny shifts in language that can turn an explosive moment into something manageable. And we dig into a story from my early days that still sits with me, a story about a cat, a fractured jaw, and a moral gut-punch I’ll never forget. This episode is practical, honest, and (if you’re brave enough to look in the mirror) potentially career-changing. Debra brings the kind of wisdom we need more of in vet med: compassionate, clear, and totally unafraid of the hard stuff. Episode Highlights [00:01:00] You Can’t Control Others [00:05:30] How Debra Went from Courtroom to Vet Med [00:10:15] The Rescue Dog Case That Changed Everything [00:14:30] Mediation vs. Litigation [00:17:05] Ego, Suicide, and the Cost of Silence [00:21:15] What Vets and Lawyers Share (It’s Not Just Stress) [00:24:00] 12 Needle Sticks and a Lesson in Dignity [00:28:45] Are Clients the Problem? Or Are We? [00:33:20] Your Practice Culture Shapes Everything [00:38:10] Active Listening Without Losing Yourself [00:46:00] Dave’s Story: The One That Still Hurts [00:52:45] Divorce, Control, and the Cat in the Middle [01:01:00] Conflict Prevention Starts with Culture [01:06:00] Debra’s Stop-Drop-Roll Method [01:08:00] What Clients Really Want (Hint: Not Money) [01:14:30] 10 Ways We Undermine Dignity Without Realising [01:27:30] Communication Is Part of the Medicine [01:34:15] The Case for Leading with Grace

In this episode, I’m joined by a truly impactful voice in veterinary medicine—Dr. Bob Lester. If you’ve ever wondered how to build something big without losing the soul of the work… Bob’s your guy. A veterinarian, entrepreneur, and systems thinker, Bob’s career spans small-town mixed animal practice, the founding of Banfield Pet Hospitals, academic leadership at Lincoln Memorial University’s College of Veterinary Medicine, and now, his role as co-founder and Chief Medical Officer of WellHaven Pet Health—a company that’s quietly redefining what good corporate veterinary care can look like. From scaling national brands and reimagining vet school education to leading with optimism, Bob brings a rare blend of clarity, compassion, and straight-talking wisdom. In this wide-ranging conversation, we go deep on what it really takes to lead—without burning out, selling out, or tuning out. We talk about the messy middle between toxic positivity and chronic catastrophizing, how to build trust inside veterinary teams, and why who leads your practice matters more than what it looks like on paper. Plus, we explore mentorship, the future of GP care, and why now is actually a brilliant time to be in veterinary medicine—if we’re brave enough to lead with care and courage. This one is full of strategic insight and grounded humanity. Bob is proof that you can scale without losing your heart. Grab a notepad—and maybe a shot of optimism—and dig in. Episode Highlights [00:01:00] Why Leadership in Vet Med Feels Broken (and How to Fix It) [00:05:15] The Power (and Choice) of Optimism [00:10:00] Trust, Toxic Positivity, and Real Talk in Teams [00:14:30] What Actually Happens When You Get a Board Complaint [00:24:12] From Blue-Collar Kid to C-Suite Vet Leader [00:33:16] The Banfield Origin Story and Scaling Through PetSmart [00:41:00] The Case for General Practice as the Hub of Vet Care [00:50:01] How to Scale Leadership Without Killing Culture [01:01:00] Why Taking Care of People Comes First [01:08:24] Mentorship, Ownership, and What Really Works [01:21:00] Distributed Vet Schools, Communication Skills & Hope for the Future [01:23:15] Starting WellHaven: A Second Act With Heart [01:27:00] Career Reflection: Building, Teaching, and Lifting Others [01:33:19] Best Career Advice: Say Yes, Stay Curious, and Enjoy the Ride