The Better Leadership Team Show

How to Operationalize Culture with Anya Soto

The Better Leadership Team Show

Show Notes

Culture isn't built by inspirational posters or carefully written mission statements—it’s built through the systems, behaviors, and decisions leaders make every day. In this episode of The Better Leadership Team Show, I sit down with workforce strategist Anya Soto to explore what it really means to operationalize culture as organizations grow. We discuss why trust begins with difficult conversations, how to translate values into measurable behaviors, why onboarding is often the biggest missed...

More from The Better Leadership Team Show

Oct 20, 2026

What if trust wasn’t something you either had or didn’t have? In this episode of The Better Leadership Team Show, I speak with Matt Jarvis, co-founder and co-chairman of 72andSunny, about why trust is the ultimate amplifier of teamwork. Matt helped grow 72andSunny into a global advertising agency with more than $250 million in revenue, operations across five continents, multiple Agency of the Year awards, and recognition as one of the world’s most innovative companies. Its success was built o...

Oct 13, 2026

In this Mike on the Mic episode of The Better Leadership Team Show, I explore one of the hardest transitions any leader can make: succeeding yourself. When every important decision flows through you, it may feel like proof that you are indispensable. In reality, it often means you have become the bottleneck preventing your team, company, and career from growing. I explain why succeeding yourself is about much more than delegation. It requires shifting your identity from being the hero with al...

Oct 6, 2026

In this episode of The Better Leadership Team Show, I sit down with Jessi Beyer, a crisis mental health professional, TEDx speaker, and former SWAT negotiator, to explore what leaders need to know about de-escalation, active listening, and supporting employees through difficult moments. Jessi explains why having an Employee Assistance Program is not enough to create a crisis-ready organization. We talk about recognizing changes in employee behavior, why everyday human connection matters, and ...

Sep 29, 2026

What happens when your highest-performing employee is also damaging your culture? In this Mike on the Mic episode of The Better Leadership Team Show, I’m tackling one of the hardest decisions leaders face: what to do with a top producer who delivers incredible results but consistently violates your organization’s core values. I’ve seen leaders tolerate toxic behavior because someone brings in revenue, has been with the company for years, seems impossible to replace, or might eventually respon...

Sep 22, 2026

How can leaders create more focus in a world filled with constant distractions? In this episode of The Better Leadership Team Show, I sit down with Shawn Vanderhoven, Partner at The Wiseman Group and author of Pause: How to Lead Brilliant Work in a Busy World, to explore why today's biggest leadership challenge isn't working harder—it's creating the conditions for brilliant work. We discuss why great leadership teams encourage every voice, how to delegate more effectively, why leaders struggl...

See all episodes →