This is HCD: Human-Centred Design, UX & Service Design

Unlearning Ableism: How to Foster Genuine Disability Inclusion with Jamie Shields

This is HCD: Human-Centred Design, UX & Service Design

Show Notes

SPONSORED ADS The Service Design Global Conference 2026 (SDGC26) takes place 28-30 October in Frankfurt RheinMain region - onsite and online. Get 10% off by using 'HCDSDGC10' at checkout *New* Listen to Marc Stickdorn's new podcast https://www.smaply.com/podcast ________________________

Join Gerry Scullion in this engaging episode of 'This is HCD' as he converses with Jamie Shields, co-founder of Disabled by Society, a business dedicated to revolutionising disability inclusion. Jamie, an accessibility consultant, shares insightful strategies on moving beyond mere compliance to create genuinely inclusive environments. Discover the challenges faced by disabled individuals daily, understand why designing for accessibility from the start is crucial, and learn how organisations can be held accountable for their inclusion practices. Filled with personal anecdotes and practical advice, this episode is a must-watch for anyone seeking to create meaningful change in design and business. 💡 Three Key Takeaways: • Why ableism is often invisible—and how to unlearn it • The cost of retrofitting accessibility vs. embedding it from the start • How to evaluate if an organisation is walking the walk—not just ticking boxes

https://www.linkedin.com/in/shieldsjamie/ Creators & Guests

Gerry Scullion - Host

Serdar Mele - Editor

Stef Murphy - Producer

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