Show Notes
In this LeaderGov podcast, author and speaker Brenda Viola shares how to have greater impact in communication. As a former local government PIO, news anchor, and QVC host, Brenda shares how to be heard without screaming (actually, that’s the title of her book!). In the podcast, she discusses: Information versus communicationImplementing the HEARD method to better communication How to plan for communication pushbackSecrets to eloquence and charismaBuy a copy of How to B...