Show Notes
🎙️ In this episode of the InspireAI Podcast, we dive into AgentForce, Salesforce’s AI-powered assistant platform, with Jorge Valdés, one of our talented Salesforce Developers at InspireAI. Jorge shares how his passion for problem-solving led him to Salesforce, and how he transitioned into working hands-on with AgentForce. From customizing intelligent agents to handling real-world customer workflows and integrations, Jorge gives us a developer’s perspective on implementing AgentForce for maxim...
More from Eye to AI – Deep Dive into AI & Salesforce
🎙️ In this episode, we explore what it really takes to move AI agents from experimentation into production, and where many initiatives fall short. Joining us is Gregory Leproux, VP Solution Engineering at Salesforce Switzerland, who works closely with enterprise customers to turn AI and Agentforce strategies into scalable, real-world solutions. In this conversation, we discuss how AI conversations have evolved, from early-stage pilots to a strong focus on delivering tangible value quickly, an...
🎙️ In this episode we go beyond the AI hype and explore what it actually takes to turn AI strategy into real business impact. Joining us is Franny Hsiao, EMEA Leader of AI Architects at Salesforce, who advises some of the largest enterprises on how to design, scale, and govern AI across complex technology landscapes. Franny’s journey into AI started long before generative AI made headlines—from early research in cognitive science and language processing to building medical AI systems that hel...
🎙️ In this episode of the InspireAI Podcast, we explore how Slack is becoming the “Work Operating System” of the AI era—with Till Klotz, Regional Sales Director at Salesforce and Head of Slack for Germany and Austria. Till shares his journey through the SaaS and enterprise software landscape, leading up to his current role overseeing Slack sales and strategy in DACH. We dive into how generative AI is shifting the way companies view productivity tools, and how Slack, in combination with AgentF...
In this episode of Eye to AI, we sit down with Yaroslav Gruzdev, AI and data specialist at Salesforce, to break down what it really takes to build a practical AI strategy — and why starting small might be your smartest move. Yaroslav shares what he’s learned from working with lots of customers: the myths businesses need to let go of, the mindset shift required for AI adoption, and the one workshop exercise that helps companies find the right use cases. He also touches on how to deal with impe...
In this episode of the InspireAI Podcast, we dive deep into AgentForce, Salesforce’s AI-powered digital assistant platform, with Lynette, our Lead AgentForce Architect at InspireAI. Lynette shares her journey from Salesforce admin to AI-driven consultant, the key challenges of implementing AgentForce, and how businesses can leverage AI-powered agents to enhance efficiency, automate tasks, and improve customer experience. We explore real-world implementations, best practices, and what the futu...