AI For Pharma Growth

E225: The 80% Nobody Talks About: Building AI Governance That Survives a Pharma Audit

AI For Pharma Growth

Show Notes

In this episode of AI For Pharma Growth, Dr Andree Bates speaks with Nuno Valério, Head of Innovation, R&D Quality at Merck Healthcare, about the part of AI governance most organisations rarely talk about: the operational 80% that decides whether AI survives a pharma audit. Nuno explains why governance cannot stop at policies, committees, risk frameworks and model registers. Those visible elements matter, but they are only the start. In a GxP environment, auditors will want to reconstruct how a decision was made, which data was used, which model version was involved, what validation evidence exists, and where the human decision trail sits. The discussion explores how AI governance is moving from strategy decks into implementation. Pharma teams are under pressure to turn AI into value, but in regulated environments the margin for error is close to zero. That means adoption, trust, validation, traceability and operational discipline all matter just as much as the model itself. Nuno also shares a practical way to pressure test readiness: take an AI tool already in production, pick a decision from a few months ago, and try to fully reconstruct the inputs, model version, validation status, review trail and evidence. If that takes more than 48 hours, the system is probably not audit ready. The key message is that AI governance is not just a compliance function. Done properly, it becomes a competitive capability, helping organisations deploy AI faster, safer and with greater trust. Topics Covered Why AI governance is more than frameworks and policies

The visible 20% vs the operational 80%

What auditors actually want to reconstruct

GxP expectations for AI systems

Validation, traceability and change control

Human oversight and decision accountability

Why governance must include how people use AI

Vendor selection and audit-ready AI

Why trust by design could become competitive advantage

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