Redefiners

The Necessity of Change with President and CEO of Wells Fargo Charlie Scharf

Redefiners

Show Notes

When it comes to disruption, transformation, and change, perhaps no industry has experienced this more over the past decade than the financial services industry. From online and mobile banking, to FinTechs, to data analytics and AI, to changing regulations, leaders of banking and financial service institutions have had to navigate through a tremendous amount of change.

On this episode of Redefiners, President and CEO of Wells Fargo, Charlie Scharf, sits down with Clarke and Hoda to peel back the covers on how he’s managed through so much change over his more than 25-year career in financial services. Charlie talks about his leadership journey, from his early years working with banking legends Jamie Dimon, Sandy Weill, and Bob Lipp, to his first actions to restore trust and confidence as a new CEO at Wells Fargo during a tumultuous time for the company. He’ll share his insights on how he manages culture to balance the risk of change while protecting what’s working in the business, how he views FinTech companies, gaining new perspectives from board roles, and how technology and AI have transformed the financial services industry and where it’s going next.

We'll also hear from Tuck Rickards, a Managing Director in our San Francisco office, who will outline the barriers leaders face when implementing AI—and how to bridge them.

If you enjoyed this episode, you might also like these Redefiners episodes: Leadership Lounge – Why even top leaders need a mentor Unpacking Leadership Lessons with Marriott International President and CEO Tony Capuano Front Row Seat to the Digital Revolution with Microsoft Vice Chair and President Brad Smith – Part 1 and Part 2 Private Investment Guru David Rubenstein Goes Public on How to Be a Successful Leader & Investor

More from Redefiners

Feb 26, 2025

The world needs more metals, minerals, and natural resources to fuel the global economy, power the energy transition, and feed a growing population. As the CEO of the world’s largest mining company, BHP’s Mike Henry is redefining his business in a competitive industry which is projected to grow to $2.8 trillion by 2028.

Feb 12, 2025

We explore how family enterprise leaders can strike the right balance between preserving their organization's legacy and adapting to an evolving business landscape.

Jan 29, 2025

Artificial Intelligence (AI) is a key topic in C-suite and board room discussions these days; one with the potential to redefine or at least impact every aspect of business and society. Leaders around the world and across industries are racing to figure out how to best implement the technology to gain efficiencies, increase productivity, and ultimately grow their business.

Jan 15, 2025

In today’s fast-paced, competitive business landscape, hiring and developing future-ready, transformational C-suite leaders is critical to organizational success. Making the wrong hiring decision can often lead to higher costs, damage to workplace culture, or worse. So what are the key things to keep in mind as you think about the leaders who can help take your organization to the next level?

Dec 18, 2024

Leaders have to make tough decisions and overcome adversity, often navigating through uncertainty and challenges along their leadership journeys. In this final episode of 2024, we’ll take a look back at the conversations we’ve had with the incredible leaders who joined us on Redefiners this past season to share their leadership stories and insights.

See all episodes →