#13 Following a passion for diagnostics whilst building a successful garage business - Mick Shaikly

In the latest episode of the On the Ramp podcast, host Alex sat down with Mick Shaikly from Shaikly Motor Company, a family-run garage with a rich history spanning generations. Mick's story is unique in that he is not just part of a family business but the bridge between two generations—having taken over from his father and now preparing for the potential involvement of his own children.

00:00 - Intro

08:08 - Moving away from the tools

10:34 - Business size

13:38 - Reshaping the business

18:13 - Transfer of business ownership

24:35 - Meeting other garage owners

32:32 - Work life balance

36:15 - Customer profiling

45:43 - Customer service

50:38 - Have you developed a passion for business?

53:01 - Using AI to assist with diagnostics

57:34 - Opening an EV site

1:00:36 - ADAS

1:06:00 - The power of AI within the motor industry

1:10:15 - What was your desire to expand?

1:14:04 - Training centre and development

1:20:41 - Bringing children into the business

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