Show Notes
In this episode of Chats Behind the Chair, Deborah and Janey explore the importance of stepping back, gaining perspective, and understanding the people around us — both in business and in life. “Back the truck up” is about pausing in the middle of overwhelm, conflict, or confusion and taking a wider view of what’s really happening. Through storytelling, humour, and honest reflection, Deborah shares how understanding personality types transformed her salon culture, strengthened her leadership,...
More from Chats Behind the Chair
Assistance on our Journey In this episode of Chats Behind the Chair, Deborah and Janey explore the importance of your Support Crew, the people who believe in you, encourage you and help you keep going when you're not quite sure you can. In this episode, Deborah also talks about the beliefs we pick up throughout our lives, the way we speak to ourselves, and why trying something new can feel so uncomfortable in the beginning. Because sometimes having someone beside you who believes in you befor...
Detour Taking a different direction In this episode of Chats Behind the Chair, Deborah and Janey explore the idea of Detours — the unexpected turns, decisions and experiences that can completely change the direction of our lives. They talk about the way our minds process and remember experiences differently, and how two people can walk away from the exact same situation with completely different versions of what happened. The conversation also explores family history, the beliefs and st...
Pam Shaw – It's About Time, Community & Giving Back In this episode of Chats Behind the Chair, Deborah and Janey are joined by Pam Shaw for a heartfelt conversation about time, community, and the difference we can make when we choose to give our energy where it matters most. Across the hair and beauty industry, people regularly rally behind charities, community projects, and causes close to their hearts. This episode celebrates the often-unsung heroes in our communities — the people who ...
In this episode of Chats Behind the Chair, Deborah and Janey explore the importance of support, connection, and knowing when to help someone find the right way forward. “Roadside assist” is about the people, conversations, and tools that help us when we feel stuck — both behind the chair and in life. Through powerful stories and honest reflection, Deborah shares the unique role hairdressers and beauty therapists often play in their clients’ lives. From holding space during grief and difficult...
In this episode of Chats Behind the Chair, Deborah and Janey are joined by beauty therapist Miranda Hill, the woman behind Wake Up With Makeup. Miranda shares her journey through more than 40 years in the beauty industry — from washing hair as a teenager, training as a beauty therapist, opening her first business alongside Deborah, and creating a spa at Millbrook Resort, to where she is today. Together, they talk about trusting yourself before you feel completely ready, continuing to learn, a...