Show Notes
To kick off season 7 of The Inspire Podcast, Bart speaks with Dr Robin Hills, a renowned business psychologist and the director of Ei4Change, an internationally acclaimed, award-winning company that has empowered over 500,000 people across 200+ countries through its expertise in emotional intelligence for change.
Robin shares why in this age of automation and disruptions, EQ is the uniquely human skill that sets us apart and is a source of great strength. Robin talks about what EQ actually is, why it's tied to the successful practice of leadership, and outlines several ways you can build your EQ. A practical conversation that will both energize you and empower you to be a more emotionally self-aware and intentional leader.
Visit ei4change.com/ to learn more!
Show Notes
00:16 Show Intro 00:52 Introducing Robin Hills 01:38 How Robin got into EI training 01:52 What is emotional intelligence? 03:23 How he works with people on EI 03:56 500,000 people have taken his online training course 04:43 EI underpins everything we do 05:27 Bart asks for an example of how EI competency works 05:54 Just forget about EI! 06:38 Help leaders understand what emotional triggers they are vulnerable to 07:33 Bart talks about stock price trigger 08:27 Coaching around "What could you do, or have done better?" 08:53 It's not the physiological response, but the behavior that is the problem 09:43 What can a leader do to improve the emotional climate? 11:10 Bart asks about the rise of AI and its impact 12:42 Example of a radiologist using AI 14:57 A robot can never be a leader 16:34 Empathy is a key part of emotional intelligence 17:20 Leaders – ability to be entrepreneurial and innovative 19:06 Spiritual intelligence 20:09 How does spirituality fit into leadership? 22:23 Putting things into larger context and perspective 25:27 Using behavioral psychological assessment tools 26:16 I'm not interested in your failings! 26:53 Asking friends and family: "What is it about me that you like and respect?" 29:38 Learn your emotional triggers! 32:44 Give yourself permission to be angry, or fearful 33:43 Should we "keep our emotions out of the workplace?" 34:20 Aristotle's quote about anger 34:53 I don't use "positive" and "negative" for emotions 35:29 Emotional intelligence is INCREDIBLY hard! 36:05 Building your storybank 38:10 We've been trained not to brag 39:24 Bart summarizes key points 40:08 Final piece of advice: Just BE 40:19 Just be you 40:55 How to find out more – and get resources 41:46 Thank yous 42:03 Outro
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