E10: "Systems to Get, Keep, or Make Customers Worth More" | Laurens Nys

Listen now | The founder of HyperGrowth Partners unpacks why hybrid GTM teams beat full automation, why true AI adoption stays under 1%, and why the next decade belongs to the Olympist of every field.

Listen now | The co-founder and co-CEO of Sendoso unpacks the full ZIRP-to-agents arc, why physical mail still cuts through in an AI-saturated world, and how to plan teams when capability replaces headcount.

Listen now | The CEO of FullEnrich unpacks why one data vendor is never enough, how cold calling still wins when the list is right, and why audience-first beats GTM-engineering-first. Brought to you by This could be your logo! Reach out to Jared to sponsor the next episode of this podcast and reach 5000+ modern GTM operator and founders. About our guest — Benjamin Douablin Benjamin Douablin is the CEO and co-founder of FullEnrich, the waterfall enrichment platform serving 3,000+ customers across the US, Europe, APAC, MENA and Latam. FullEnrich aggregates 20+ data vendors and queries them sequentially until you get the email or mobile number you actually need — then plugs into the CRM, data warehouse, automation tool, or MCP server you already run. Ben came up through pure sales tech with stints at Sales Ramp and Jellyfish before building an internal data-aggregation tool that became FullEnrich two and a half years ago. Core Takeaways * One Data Provider Is Never Enough: A generalist returns roughly a 30% enrichment rate against most addressable markets. Coverage breaks down by region, by vertical, and by segment. The winning shape is a managed orchestration layer that picks the right provider per query in real time, not a stack of disconnected vendors that operators have to manually benchmark. * Your List Is The Strategy: FullEnrich’s first 40 customers came through cold calls Ben placed himself. The unlock wasn’t the script. It was the prep — convincing yourself the call is a blessing for the prospect before you dial. If there’s no real issue to solve, don’t book the meeting. Open with a “because” that names a problem peers in their industry face, never their own performance, and let them choose the one that resonates. * Audience-First Beats GTM-Engineering-First: The discipline is a means; the audience is the end. FullEnrich serves three distinct audiences (GTM teams, lead-gen and talent agencies, product builders embedding the API). Each one has different acquisition motion, product needs, contract structure. Build squads around the audience, not the tooling — and let GTM-engineering capacity serve the squads where it actually moves the metric. * Stop Building 25-Slide Decks: The bar to execute has dropped; the bar to convince has stayed high. That asymmetry is the lever. If you’re a VP with an idea, hire someone to ship the zero-to-one in days, demo the result, then politick. Pitching internally before you’ve proven anything is the slow path that closes your learning window.

Listen now | The VP of Marketing at Airbyte unpacks why every company is now a go-to-market company, the warm outbound playbook that doubled pipeline, and what separates the operators worth hiring in 2026. Brought to you by This could be your logo! Reach out to Jared to sponsor the next episode of this podcast and reach 5000+ modern GTM operator and founders. About our guest — Mario Moscatiello Mario Moscatiello is the VP of Marketing at Airbyte, the open source data integration platform with 500+ connectors that moves data between sources and warehouses, CRMs, or activation tools. If you are syncing product signals, stitching together enrichment sources, or moving data between systems at scale, Airbyte is probably already somewhere in your stack. Mario came up the developer-tools path: growth at Pusher in London, then GitBook, then a stint as Principal at Flex Capital and board observer at Strapi, then Head of Growth at FluteStack. He had been advising Airbyte since 2020, four years before joining full-time, so when he stepped into the VP role he already knew the product, the community, and the motion cold. Since joining, Mario has built what he calls a warm-outbound motion that triangulates GitHub signals, product usage, and pricing-page intent through Common Room, Octave, and Clay. That approach doubled Airbyte’s pipeline growth rate. Core Takeaways * Foundations Before Automation Is The Real Step Change: GTM engineering is a step change only when product market fit is in place and revops data is clean. AI is a multiplier of whatever foundation exists. Bad data equals bad signal equals bad results, and AI in the mix is a multiplier effect. Pre-PMF teams hacking GTM with AI just create more damage faster. The two foundations are the PMM hat (personas, competitor, market, what works) and the revops hat (clean fields, clean enrichments, clean attribution). Without those two, more activity equals more noise. * Owning Workflows End-To-End Is The Leverage Unlock: Every team member can now own a workflow from idea to live. Paid SEO goes from idea to keyword research to blog post with assets and published in an hour. The SDR manager goes from prospect list to email copy to launched campaign in the same hour. AI compresses the wait between specialists. The right framing is force multiplier per role, not headcount replacement. Anthropic and OpenAI are hiring engineers AND account executives at the same time they ship tools that supposedly replace both. Five strong people doing the work of fifteen, not one star doing the work of ten — because that one star carries unrepeatable key-man risk. * Warm Outbound Is Signal Triangulation, Not Message Volume: The doubling of Airbyte’s pipeline growth rate did not come from blasting cold sequences. Two specific plays. First, events: dump the post-event lead list into Common Room, rank by who has signed up for the product or used the open source repo, and let SDRs only call the warm subset. Second, PLG signups: when an engineer signs up, outreach to them, AND prospect for decision-makers in the same org, AND warm those decision-makers with ads BEFORE the SDR call. The Twilio “Ask Your Developer” campaign at scale. Even when a motion has to be cold, the question is how to warm it up. ABM at Series B is now defensible if you know your audience. * Hire Barrels, Not Ammunition. Then Outsource The Deep Expertise: Mario hires generalists who can take a project end-to-end without a playbook over narrow specialists. The best SDR he ever hired was selling pest control door to door. Four traits to look for. Agency: just do the thing, do not tell me you will plan to do the thing. Curiosity: the playbooks that worked five years ago do not work now. Taste: AI brings the cost of writing copy and code to zero, and taste is what differentiates. Chip on the shoulder: something to prove. Then complement the in-house team with agencies for deliverability, paid media, and scaled outbound, so the team focuses on man

About our guest — Eoin Clancy Eoin Clancy is the VP of Growth at AirOps, the AI search and content engineering platform powering content workflows at companies like Webflow, Ramp, and Notion. He came up through the same GTM engineering path our audience is on — six years at Telnyx going from growth engineer to head of growth, then founded Build AI First in late 2023. At AirOps, Eoin scaled the company from $2M to $15M ARR in 11 months and runs the AirOps content engineering cohort that's become one of the most concrete training programs in AI search.