Show Notes
Great leaders don't just adapt to change—they create the environment where innovation, collaboration, and business growth thrive. Craig Taylor, Senior Director and Canada Channel Chief at Lenovo, joins the program to explore how leadership, culture, and a relentless focus on customer outcomes are transforming the technology channel. Drawing on more than three decades of experience, Craig touches on leadership principles that have shaped his career, and how Lenovo's One Lenovo strategy is breaking down organizational silos to deliver greater value for customers and partners alike. He also shares his perspective on the evolving role of AI, channel partnerships, and why today's technology leaders must focus more on solving real business challenges. Craig discusses how Lenovo is enabling partners through education, upskilling, and a channel-first approach that empowers them to lead customer transformation. Highlights: Lasting success comes from aligning people, technology, and strategy around measurable business outcomes. Lenovo's One Lenovo strategy is transforming the customer and partner experience. Building a partner-first culture through collaboration, accountability, and trust.
“Sharing best practices and learning from each other. This is coopetition.”"
Why education, upskilling, and ecosystem partnerships are critical for future success. “Engage, Empower, Educate”
Learn more about the community by visiting Lenovo 360 for MSP: https://tinyurl.com/360forMSP
Timestamps: Leadership Role 7:22 One Lenovo Strategy 9:35 Lenovo 360 Pathways 12:42 Recognition & The Team 17:55
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