The Acas Podcast

How employee voice improves engagement

The Acas Podcast

Show Notes

In the latest episode of the Acas podcast, we talk to Susan Reilly and Emma Hughes from the Phoenix Group about setting up an employee forum. They tell us why this method of hearing employee voice works for them, and how it has supported the organisation through change.

The conversation also covers:

How employee forum relationships differ from HR and trade unions Forum structure What the forum covers Forum governance

Host: Terry Duffy - Strategic Lead, Growth Partnership, Acas Guests: Susan Reilly - Head of Phoenix Employee Representation Forum Emma Hughes - Communication and Engagement Consultant, Phoenix Employee Representation Forum

For more information about staff forums please visit our advice page: Using workplace forums to discuss important matters at work. Hosted on Acast. See acast.com/privacy for more information.

More from The Acas Podcast

Jul 11, 2025

In this episode of the Acas Podcast, Terry Duffy (Strategic Lead, Acas) sits down with Professor Richard Saundry (Principle Research Fellow, University of Westminster) to discuss the benefits of upskilling line manages and giving them the confidence to address conflict at the earliest possible stage with an informal conversation.

Mar 25, 2025

In this episode of the Acas Podcast, we’re joined by guest speakers, Professor Almuth McDowall, Professor of Organisational Psychology at Birkbeck University, and Jodie Hill, Managing Partner and founder of Thrive Law, for a deep dive discussion on neurodiversity in the workplace.

Jan 8, 2025

In this episode of the Acas Advice & Guidance podcast we talk to Angela Wright, Organisational Lead at Tees, Esk and Wear Valleys NHS Foundation about introducing mediation into the workplace.

Dec 3, 2024

In recent years, the number of disability discrimination claims going to employment tribunal has increased. What is causing this increase and what are the characteristics of these claims?

Oct 24, 2024

SMEs and mediation – what’s the problem?

See all episodes →