Show Notes
The Honorable Cheryl L. Mason was confirmed by the Senate as the inspector general of the VA on July 31, 2025, and shortly after being sworn in, took up her leadership of the VA OIG on August 4. IG Mason previously served as the chairman of the Board of Veterans’ Appeals at VA. For more information on IG Mason, see her bio.
In July 2025, the VA OIG published 18 reports that included 101 recommendations. Report topics included a review of VBA’s planning and implementation of the Military Sexual Trauma Operations Center and its governance structure for processing these types of claims. Another healthcare inspection examined deficiencies in care at the Batavia Community Living Center that contributed to a resident’s death at the VA Western New York Healthcare System in Buffalo.
On Capitol Hill, Shawn Steele, director of the human capital and operations division for the Office of Audits and Evaluations, testified on July 22 at a hearing before the Subcommittee on Oversight and Investigations of the House Veterans’ Affairs Committee (HVAC). His testimony focused on the OIG’s findings in a recent report on deficiencies in VA’s oversight of recruitment, retention, and relocation incentive payments.
VA OIG investigative efforts contributed to the indictment of 11 members of a transnational criminal organization who submitted billions in fraudulent claims to federal and private health insurance programs for durable medical equipment that was never prescribed or issued to the beneficiaries. In addition, a veteran pleaded guilty in Florida to VA disability compensation benefits fraud as the result of a proactive investigation. The loss to VA is about $1.1 million. Related Reports:
Implementation of a Military Sexual Trauma Operations Center Resulted in Minimal Change Despite Planned Intent to Improve Claims-Processing Accuracy
Deficiencies in Care at the Batavia Community Living Center Contributed to a Resident’s Death at the VA Western New York Healthcare System in Buffalo
Failures Related to the Care and Discharge of a Patient and Leaders’ Response at the VA New Mexico Healthcare System in Albuquerque
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