1160: How to Create Trust During Tough Conversations with Justin Hale

Justin Hale reveals the key to communicating difficult truths while strengthening relationships.

— YOU’LL LEARN — 1) How avoiding conflict erodes trust in teams 2) How to set expectations that leave no room for misunderstanding 3) The mindset shift for calmer conversations

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— ABOUT JUSTIN — Justin Hale is an author and keynote speaker who has worked with hundreds of organizations worldwide, helping leaders and teams communicate better, elevate productivity, and build healthier cultures. He is the coauthor of the New York Times best seller Crucial Accountability: Proven Skills to Build Trust, Address Disappointment, and Get Results. His research and writing has been published in places like Harvard Business Review, CNBC.com, Fox Business, Bloomberg, and Fast Company. Justin’s coaching and advice is also published regularly in the Crucial Skills newsletter. • Book: Crucial Accountability: Proven Skills to Build Trust, Address Disappointment, and Get Results, Third Edition • LinkedIn: Justin Hale • Website: CrucialLearning.com

— RESOURCES MENTIONED IN THE SHOW — • App: Note to Self • Book: Getting Things Done: The Art of Stress-Free Productivity by David Allen • Book: Why We Do What We Do by Edward Deci • Past episode: 015: David Allen, The World’s Leading Authority on Productivity • Past episode: 482: David Allen Returns with the 10 Moves to Stress-Free Productivity

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