Show Notes
Season 1 Episode 4 | Value Is Sexy Gooder AI’s Eric Siegel on Why Most AI Projects Never Make It to Deployment
Gooder AI founder Eric Siegel says the industry is obsessed with the wrong number. Accuracy, precision, AUC score, none of it matters if nobody can translate what a model does into dollars. Eric makes the case for predictive AI's quiet comeback, why 80-95% of AI projects still fail to ever deploy, and why marketing hype might matter almost as much as the model itself. Out now in paperback: his book, The AI Playbook. 👉 NiCE: https://www.nice.com/speak-to-an-agent 🔗Connect with Eric: https://www.linkedin.com/in/predictiveanalytics/
🔗Eric’s company, Gooder AI: https://www.gooder.ai/
🔗Connect with Neeraj: https://www.linkedin.com/in/neerajsverma/
🔗Connect with Sascha: https://www.linkedin.com/in/saschapoggemann/
____________________ Timestamps:
00:51 — Why AI Value Matters 03:18 — The Power of Predictive AI 06:36 — Why Accuracy Isn't Enough 11:07 — The Cost of AI Models 13:20 — Why AI Projects Fail 18:13 — Measuring AI Agent Reliability 23:59 — Predictive AI Makes a Comeback 29:39 — Bridging Business and AI ____________________
About Speak to an Agent:
Speak to an Agent explores what it really takes to bring AI into large organizations, why AI can't fix a problem you haven't already solved, why real understanding matters more than a polished voice, and why the domain expert who knows how to use AI is becoming the most valuable person in the business. Featuring the people and ideas shaping the future of CX AI, the innovators, the thought leaders, and those making the decisions. They get candid about what's working, what isn't, and what changes now that machines can reason, plan, and act at a human level, and sometimes beyond it. If you're responsible for putting AI to work inside your organization, this is a conversation you won't want to miss.
(00:51) - Why AI Value Matters
(03:18) - The Power of Predictive AI
(06:36) - Why Accuracy Isn't Enough
(11:07) - The Cost of AI Models
(13:20) - Why AI Projects Fail
(18:13) - Measuring AI Agent Reliability
(23:59) - Predictive AI Makes a Comeback
(29:39) - Bridging Business and AI
More from Speak to an Agent
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Season 1 Episode 1 | Voice AI's Biggest Bottleneck | Dylan Fox What It Actually Takes to Ship Voice AI AssemblyAI founder Dylan Fox on why voice AI was left for dead. He unpacks the messy multi-model voice stacks behind today's AI agents. Should AI even try to sound human? A sharp, no-fluff look at what it takes to ship real voice AI.
Launching Wednesday, September 30th. Speak to an Agent explores what it really takes to bring AI into large organizations, why AI can't fix a problem you haven't already solved, why real understanding matters more than a polished voice, and why the domain expert who knows how to use AI is becoming the most valuable person in the business.