Confessions of a New Manager: How to Set Your New Leaders Up for Success

Stepping into a management role for the first time is harder than most new bosses let on, and harder than most employees realize.

Joseph Grenny shares findings from a study conducted with new managers, revealing four surprising "confessions" about how new leaders see themselves and how their teams actually experience them. The data paints a picture of what organizations are getting wrong about preparing people for leadership positions.

Joseph also draws on 35 years of research to argue that the most important measure of a leader's effectiveness is the lag time between when a problem is recognized and when it is actually talked about. By using real-world scenarios, he walks through the most common mistakes new managers make when conflict arises, and offers a framework for holding important and effective conversations.

Chapters [Start] The Four Confessions: Joseph Grenny introduces research on new managers, framing four key findings around how managers and employees perceive the transition into leadership. 02:11 Confessions 1 & 2: Why new bosses are hiding their uncertainty, and a look at how managers and employees disagree on what earned the promotion. 06:36 Confessions 3 & 4: The struggle for new managers to delegate without micromanaging, and issues with leadership training. 10:22 The Central Challenge: Research across 35 years that points to one defining skill gap between managers and employees. 22:16 Choosing the Right Conversation: Why most people chase the wrong topic in crucial moments, and a three-level framework for getting to the real issue.

Links and ResourcesCrucial Learning Leadership Confessions - ebook Crucial Conversations for Accountability

Learn more about Joseph Grenny here.

The Crucial Skills Podcast is brought to you by the authors and experts at Crucial Learning, home of Crucial Conversations for Mastering Dialogue and Crucial Conversations for Accountability training.