From Employees To Owners: how we built a fully booked specialist garage

If you are a garage owner thinking about starting, specialising or scaling, this episode offers a clear look at what actually drives results. In this episode we cover how this specialist garage was: - Built With Clarity From Day One - Built Without Guesswork- Built With Purpose, Not Pressure - Built Through Focus, Not Expansion - Doing the Right Things Early

This episode is kindly sponsored by Castrol and The Race Group. Find out more about Castrol using the link below:

https://www.castrol.com/en_gb/united-kingdom/home.html

Timestamps: 00:00 - Introduction 01:42 - Early career and dealership experience 04:15 - The decision to leave the dealership 07:10 - Career perspective and Australia 10:05 - Starting The Mini Repair Shop 14:20 - Building the brand before the building 18:35 - Launching during COVID 23:10 - Finding customers in the early days 28:45 - Why specialising in MINI works 34:20 - The role of social media 40:05 - Partnerships and early growth 46:30 - Expansion vs focus 52:10 - Key lessons for garage owners 57:00 - Final thoughts