The Storytelling Lab

Unlocking Emotional Insights with Story-Driven Data and AI with James Warren

The Storytelling Lab

Show Notes

“The more narrow we get with our prompts, the deeper and more profound the insights become.” — James Warren

How do you uncover what your customers and employees really think—without another boring survey?

In this episode of The Storytelling Lab, Rain speaks with James Warren, the founder of Share More Stories and creator of SEEQ, a storytelling and insights platform that blends the emotional power of stories with the analytical depth of AI.

With a background in brand strategy and corporate leadership, James has pioneered a way to analyze written stories to reveal the underlying emotions, needs, and values of employees, customers, and communities.

James shares how emotional mapping, sensory prompts, and narrative-based strategy help organizations tap into deeper truths that conventional analytics miss. Whether you’re a team leader, marketer, or founder, this episode offers powerful insight into how empathy and data can combine to unlock connection and impact at scale.

In this episode, you will learn to: Uncover hidden truths by using storytelling as a data collection method for organizational insight Bridge the gap between emotional intelligence and analytics by using tech tools like AI and NLP without sacrificing humanity Design better prompts that help employees and customers recall deeper, more meaningful stories Strengthen both employee and customer experience (EX and CX) by listening to the emotions that drive behavior Use stories to create authentic culture alignment across leadership, brand, and community

For more storytelling tips and tricks,

Visit my website rainbennett.com, or Follow me on TikTok @rainbennett.storyeller Follow me on Twitter @rainbennett Follow me on Instagram @rainbennett Follow me on Facebook @thestorytellinglab Subscribe to my Youtube Channel Hosted on Acast. See acast.com/privacy for more information.

More from The Storytelling Lab

Sep 30, 2026

"You've got to manage both sides. You're the captain of the ship. You let the playful side talk and then you get it organized and manage it. People are dominant on one side or the other, and either side can be very bad if you go to the extreme." — Kim Krizan

Sep 9, 2026

"Advertising is the loudest, most publicly visible, and highest-stakes storytelling that your brand will do. And one misaligned ad can destroy and erode years of trust that you have built." — Rain Bennett

Aug 28, 2026

"Storytelling is local. But we are a global brand, so we do need consistency — and enough flexibility that everything can be used at a local level, because what resonates in China is not the same thing that resonates in Kenya." — Sydnye White

Aug 14, 2026

"You do the story that you want to do because you believe in it and it will find an audience. You have to be passionate about something and not try and hop off what's already out there. You have to absolutely 1000% have a vision." — Leslie Zemeckis

Jul 8, 2026

"The best of the writers know structures are important. And then they forget that they've been intuitively following a structure and tell the world you don't need structure. The rest of the people think they don't need structure and realize by the hundredth page they don't know what the story is going to be." —Anubhav Srivastava

See all episodes →