208: Rush's ACMIO Dr. Juan C. Rojas: Where AI Performs Best in Clinical Care Today, Evaluating AI like a New Drug or Device, and Using AI to Identify High-Risk Patients When Data is Incomplete

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Richard Milani, MD, Chief Clinical Innovation Officer at Sutter Health, about "Why RPM Billing Pays for the Wrong Thing, the 10-to-1 ROI of Chronic Disease Control, Health Literacy as a Design Input—Starting With Measurement, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Keith Morse, MD, MBA, CMIO at Stanford Children's Health, about "The Real Reason AI Projects Succeed Has Nothing to Do With AI, Why One Use Case Undersells Every LLM, Why Building Your Own AI Is a Closing Window, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Marlene Millen, MD, Chief Medical Information Officer at UC San Diego Health, about whether 20% Use of AI Draft Portal Responses is Enough, Why Clinician Stories Beat ROI Spreadsheets for AI Funding, How to Stop Shadow AI Without Punishing Anyone – and much more.

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Anthony Rosania, MD, MHA, Chief Health Information Officer at Bergen New Bridge Medical Center, about "How Safety Nets Use AI Safely, What Informatics Can Learn From Pharmacists on ROI, Why a Zero Denial Rate Means You're Losing Money, and more..."

In this special solo episode, hosts Joshua Liu, MD and Alan look back on their trip to Chicago for Becker's 2026 Annual IT + RCM Conference. They share the week's adventures, their first in-person Digital Patient meetup, and their own experiments with AI agents. They also go through standout ideas from speakers at Ochsner, Rush, Northwestern and more: why a human in the loop isn't enough, the burnout risk of practicing at the top of your license, why pilots don't automatically scale, why healthcare needs to get better at turning technology off, and more...