How to deal with Expectations for Digital Apps and increase access to On-Demand Care

Send us Fan Mail Imagine a hospital corridor lined with open doors and a chorus of hotel bells, each ring a patient hoping to be found. That’s the picture Julie Dearinger Smith paints from real stories of downtime, the moments when networks collapse, call systems fail, and teams fight to deliver safe care without the tools they rely on. Julie brings two decades in clinical informatics atop years at the bedside, and she turns that experience into a simple but radical premise: resilience is a c...

Send us Fan Mail Guest: Dr. Robb Kruklitis, Chief Clinical Officer at Guthrie Clinic Host: Vik Patel In this episode of This Week in Health Tech, Vik welcomes Dr. Robb Kruklitis, Chief Clinical Officer at Guthrie Clinic. In this episode, Vik sits down with Dr. Robb Kruklitis to explore Guthrie Clinic’s innovative remote patient monitoring (RPM) initiative for chronic disease management. The project focuses on centralizing vital signs and biometric data from patients at home—particu...

Send us Fan Mail Guest: Shane Rodabaugh, System VP of IT & Infrastructure, Baptist Health KY & IN Host: Vik Patel In this episode, Vik welcomes Shane Rodabaugh to discuss infrastructure modernization, cloud strategy, AI readiness, and leadership in a rapidly evolving healthcare environment. They begin with a look at Baptist Health’s current infrastructure—a hybrid model with Epic EHR hosted on-premise and new efforts like Cogito Cloud moving to Microsoft Fabric. This transition lays ...

Send us Fan Mail Guest: Lance Alston, Director of IT, Nathan Littauer Hospital and Nursing Home Host: Vik Patel On this episode, Vik welcomes Lance Alston, Director of IT at Nathan Littauer Hospital and Nursing Home, for a candid conversation on leading with resilience, trust, and innovation in a resource-constrained healthcare environment. Lance shares how he’s successfully navigating the “do more with less” challenge, emphasizing the importance of trust — both within his team and with exte...

Send us Fan Mail Vik sits down with the one and only Dr. Michelle Flemmings — ER doc, health tech leader, and all-around powerhouse. 💥 In this episode, she gets real about: ⚡ What it’s really like working with AI in the ER 🤯 How CIOs and CMIOs can calm the chaos around AI adoption 🚫 AI Hype vs. reality 💪 Her mission to elevate women in healthcare leadership It’s smart, it’s real, and it’s surprisingly fun. Give it a listen — you’ll learn and laugh a little....