Summary
Cheryl Strauss-Einhorn, founder and CEO of Decisive, emphasizes the need for leaders to adapt their strategies in an era of constant complexity, which she refers to as a "perma-crisis." She highlights that current challenges, including geopolitical instability, climate shocks, and supply chain disruptions, are not temporary but rather the new normal. In her recent Harvard Business Review article, she proposes four critical questions that can help leaders make informed decisions in this unpredictable environment.
One illustrative case involves a COO named Daryl, who faced ongoing issues with a vendor that consistently missed deadlines. Instead of viewing this as a temporary setback, Daryl reframed the situation by implementing a dual-track plan that involved onboarding a new vendor while giving the current one a final chance to improve. This strategic shift led to enhanced quality and reduced delays, showcasing the importance of resilience in decision-making. Strauss-Einhorn's insights aim to equip leaders with the tools necessary to navigate the complexities of today's world effectively.
Show Notes
In Uncertain Times, Ask This Question Before You Make a Decision
18 Jun 2025
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When crisis becomes constant, your strategy has to evolve. Here’s one question that can help.
Read the full article here: https://s.hbr.org/3SX8oRP
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