AI Agents for Industrial Sales and Application Engineers: Fay Goldstein - Co-Founder and CEO, Folio
AI in ManufacturingShow Notes
Industrial teams still rely on fragmented and manual processes to match complex product specs with use-case-specific needs.
Take this example:
You're selling a vision sensor to a factory. To get it right, you need to know:
⇨ What’s the size and speed of the conveyor line? ⇨ Is the plant located in Munich or Arizona? ⇨ Will this sensor withstand that temperature range? ⇨ What PLC is the customer using — Siemens or Rockwell? ⇨ Will the sensor integrate without conflict? ⇨ Are there newer models in the portfolio that fit better? ⇨ Can it be installed without disrupting production?
Now imagine trying to answer all of that... ⇨ Using PDFs. ⇨Email chains. ⇨ Gut instinct. ⇨ And hoping Bob from Engineering isn’t on vacation.
With an AI Agents trained on your connected industrial knowledge: ✅ All technical documentation, manuals, spec sheets, CAD drawings, becomes queryable ✅ Reps and engineers can ask natural-language questions and get verified answers ✅ Compliance, compatibility, and environmental fit can be checked in seconds ✅ Human experts stay in the loop, but no longer stuck in the weeds
I recently sat down with Fay Goldstein Co-Founder and CEO of Folio to discuss the application of AI Agents for Industrial Sales and Application Engineers.
ABOUT FOLIO:
Folio’s AI platform empowers industrial sales and application engineers by turning technical specs, configuration data, and application info into instant answers, recommendations, and agentic workflows, speeding work, cutting errors, and boosting revenue for industrial manufacturers and distributors. Learn more at www.folio.build
ABOUT FAY:
Fay Goldstein is the Co-Founder and CEO of Folio, an AI-powered platform that transforms how manufacturers and distributors sell and support complex and technical industrial product portfolios. Before founding Folio, she spent her summers managing direct and online sales at local automotive AC condenser and compressor shop, led strategic GTM and communications at an automotive telematics data company, and worked at an early-stage venture capital firm, where she supported dozens of early-stage startups on their initial GTM and communication strategies. Fay graduated magna cum laude from Florida International University and holds an MBA from Reichman University.
CONNECT WITH FAY 🌐 Website: https://www.folio.build/ 💼 LinkedIn: https://www.linkedin.com/in/faygoldstein/
More from AI in Manufacturing
AI Is Reshaping Industrial Software. Who Wins? | Michael Finocchiaro Will AI simply make established industrial software better, or will it fundamentally change which companies dominate the market? In this episode of AI in Manufacturing, I sit down with Michael Finocchiaro, founder of ThreadMoat Intelligence, to explore how AI is reshaping the competitive landscape of industrial technology, where AI-native startups are challenging established vendors, and what the industrial software market could look like over the next five years. We go beyond the competitive landscape to examine how the underlying technology architecture is evolving, from increasingly composable software and AI-driven orchestration to the changing roles of traditional systems like MES and PLM. In this episode, we explore: Why AI-native startups are challenging established industrial software vendors and where incumbents still have an advantage. How AI is changing traditional industrial software categories, including MES, PLM, and manufacturing data platforms. Why composable architectures and AI agents could fundamentally change how industrial systems are integrated and orchestrated. How manufacturers should think about data ownership, interoperability, and vendor lock-in when evaluating emerging technologies. What the industrial software landscape could look like in five years, including the evolving roles of AI agents, knowledge graphs, and human decision-making. Michael brings a broad perspective from tracking industrial technology startups, interviewing founders, and analyzing emerging trends across engineering and manufacturing software. Whether you're building industrial software, investing in emerging technologies, or shaping your organization's manufacturing technology strategy, this conversation offers valuable perspectives on the shifts already underway and what they could mean for the industry. Learn more: Industry40.tv: https://www.industry40.tv
# AI in Manufacturing Podcast
# AI in Manufacturing Podcast — Show Notes ## Episode: Scaling Industrial Intelligence with the I3X Common API
# AI in Manufacturing Podcast: Episode Show Notes
**Podcast Name:** AI in Manufacturing Podcast **Episode Title:** How to Build AI Solutions That Actually Work on the Factory Floor **Guest:** Renan De Villiers, Founder & CEO, OSS Ventures **Host:** Kudzai Manditereza