Show Notes
In this episode of the Targeting AI podcast from AI Business, Manuel Haug, of Germany-based process mining vendor Celonis, discusses the intricacies of process mining and its integration with AI technologies. He explains how Celonis differentiates itself in the market, the evolution of its strategy in light of generative AI, and the practical applications of AI agents in various industries. Haug emphasizes the importance of operationalizing process mining findings and preparing for the future of work as the workforce ages. He also touches on the complementary nature of AI and traditional automation methods, such as RPA, and the need to capture organizational knowledge before it is lost. Featuring: Manuel Haug, field CTO of Celonis In this episode, we cover how:
Process mining connects to various IT systems to analyze business processes. AI can improve and automate manual processes in companies. AI agents can assist human teams in decision-making. Operationalizing findings from process mining is crucial for improvement. The aging workforce necessitates capturing knowledge effectively. RPA and AI can coexist and complement each other in automation. Understanding processes is foundational for effective AI implementation. AI technology is becoming more reliable and powerful. The future of work will involve a blend of AI and human oversight.
To learn more about generative and agentic AI and RPA, check out AI Business from Informa TechTarget, and please subscribe to our newsletter to keep up to date on the most important AI news. To watch video clips from our podcast, subscribe to our YouTube channel, @EyeonTech. References:
5 Benefits of Using Process Mining Process Mining Software Comparison: What CIOs Should Look at Top Enterprise Process Mining Challenges, Ways to Solve Them
More from Targeting AI
From internal enablement and training to product features such as MCP and Smart Assist, work management vendor Smartsheet is using AI across its company. Marcus McKay Fleisch, the project management and work collaboration platform’s professional services enablement director, joins TechTarget’s Targeting AI podcast to discuss how his team is moving beyond basic adoption metrics to focus on workflow-level impact, security guardrails, and measurable business outcomes. He dives into how AI is changing daily work for Smartsheet users, why shadow AI shows up when internal tooling is missing, and how IT, product, security, and enablement must work together to make AI useful without introducing new risks. In this episode, we discuss:
On Targeting AI in the Moment (AIM), the weekly news podcast from TechTarget.com, this week’s co-hosts chat about the latest developments in the turbulent world of generative AI. AI news writer Esther Shittu and her editor, Shaun Sutner, report the news on the sites and offer more analysis, perspective and context on recent AI developments in this short-form news podcast series. Check out these new stories:
On Targeting AI in the Moment (AIM), the weekly news podcast from TechTarget, the three co-hosts chat about the latest developments in the turbulent world of generative AI. AI news writer and podcaster Esther Shittu, AI news and features writer Kinza Yasar and their editor, Shaun Sutner, report the news on the sites and offer more analysis, perspective and context on recent AI developments in the new podcast series. Check out these new stories on TechTarget.com:
Context is critical in AI, according to Celonis CEO and co-founder Alex Rinke. The enterprise software development vendor specializes in process mining and process intelligence. On this Targeting AI episode, Rinke argues that process intelligence needs context, particularly business context, so that AI agents can understand workflows, operate more effectively and deliver measurable ROI. In this episode, we discuss:
AI is abuzz with talk of self-regulation or some form of federal oversight; President Trump renaming AI as "superintelligence"; and open vs. closed AI amid the AI slowdown. On the debut episode of Targeting AI in the Moment (AIM), the new weekly news podcast from AI Business and TechTarget.com, the three co-hosts chat about the latest developments in the fast-churning world of generative AI. AI news writer and podcaster Esther Shittu, AI news and features writer Kinza Yasar and their editor, Shaun Sutner, report the news on the sites and offer more analysis, perspective and context in the new podcast series.