How To Cut It in the Hairdressing Industry

EP384: Next-Gen Legacy (Part 2) —Stepping Into Leadership in Family-Run Salons with Tash Grossman + Tilly Capel

How To Cut It in the Hairdressing Industry

Show Notes

Episode two of our three-part mini-series Next Gen Legacy explores leadership in family-run salon businesses. A How To Cut It podcast series in partnership with Wella Professionals UKI, this episode features its hosts Tash Grossman (CEO, HOB Salons) and Tilly Capel (Operations Director, Lara Johnson Lifestyle) on what it takes to step into authority, modernise operations, and protect a legacy.

In today's conversation Tash opens up about moving beyond “the founder’s daughter,” driving performance, and making tough calls—including closing the HOB Camden Academy and launching a new education partnership with Wella Professionals. While Tilly reveals how feedback-led culture, flexible policies, and smart structures help retain talent and support teams.

Expect honest lessons on identity, change management, and building a salon that works for today’s clients and careers. Hit play.

Chapters

16:29: Leadership in Family Businesses

28:40: Closing the HOB Camden Academy

32:59: Partnership with Wella Professionals

37:44: Challenges and Opportunities in Business

Resources from todays episode

Wella Professionals Store HERE

Wella Professionals UKI on Instagram @wellaprofessionalsuki

Wella Professionals Education HERE

Wella Professionals UKI on TikTok HERE

HOB Salons on Instagram @hob_salons

Lara Johnson Lifestyle on Instagram @larajohnsonlifestyle

Watch on How To Cut It YouTube Channel HERE

How To Cut It on Instagram @howtocutit

How To Cut It on TikTok @howtocutit

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