Show Notes
Sail the seas of tech and AI with experience and confidence. Gavin Garbutt, Co-Founder and Chairman of Augmentt shares how MSPs must evolve to secure and manage Microsoft 365 and SaaS environments. Adopt a security-first mindset, and dramatically increase technician capacity through standardized Microsoft security best practices; through a unified Microsoft Security Management Platform designed for MSPs. Gavin outlines why “blocking and tackling” fundamentals—leveraging audits and maintaining a consistent security posture—remain critical as MSPs prepare for AI-driven growth. Key Highlights: How Augmentt represents the “next generation of RMM” for Microsoft 365, Intune, Defender and SaaA visibility.
Intune Autopilot enables MSPs to standardize, audit, and deploy policies across multiple tenants. 'Secret Sauce' for fostering successful partner and customer relationships.
Series A funding, strategic partnerships and marketplace strategy (including Pax8) accelerate innovation and scale.Gavin’s vision for unified security, AI enablement, and helping MSPs become more profitable. The charge to go from being reactive to becoming proactive; for 10,000 users per tech and 5x revenue per tech.
From sailing the open seas to navigating the channel’s next wave, this conversation delivers practical insight for MSP leaders planning for 2026 and beyond. Visit augmentt.com/ to learn more and to take advantage of a free security audit report & tool.
Timestamps: Audit as a Best Practice 13:31 Quickfire Questions 32:45
What to Expect 36:26
More from Twins Talk Tech Leadership
What separates an average conference presentation from one that truly inspires, engages, and leaves a lasting impression? While coaching and setting aside time to prepare with our team is always preferred, let's dive into a blueprint used by our clients and partners. Let's uncover 10 practical tips to help leaders and technology professionals turn speaking opportunities into meaningful connections and lasting impact.
As we prepare for upcoming events and conferences, and to powerfully close out 2026 we are replaying a special episode of our conversation with Trinh Tran about the importance and impact of accessibility technology.
AI is moving faster than governance—and that creates both a challenge and an opportunity for MSPs. Al Terry, Regional Channel Director for Cyberleaf, joins us to explore what it means to provide “mission support” to MSPs and help organizations navigate an increasingly complex cybersecurity landscape.Insights include:What Al is hearing from partners, including the need for stronger tools, investigative and monitored support, improved margins, and—perhaps most importantly—the people and expertise needed to make those tools effective.How AI is changing the MSP conversation, from basic IT infrastructure management to strategic business outcomes, reshaping services and value creation. Ask the right questions about access, data, ownership, risk, governance and readiness.Al also emphasizes an important leadership principle: technology should ultimately solve a business problem, whether that's productivity, accountability, evidence, or efficiency.Cyberleaf's approach to providing enterprise-level cybersecurity capabilities and operational bench strength for lean security teams, as well as what separates leaders who are merely keeping up from those who are succeeding: empowering people to know what decisions to make before the pressure hits. It's about readiness—and having a plan.Connect with Al on LinkedIn and learn more about Cyberleaf and its AI Readiness/Governance Assessment at cyberleaf.io.
As we prepare for upcoming events and conferences, and to powerfully closed out 2026 we are replaying a special episode about how AI training simulators can deliver hyper-personalized learning and development to support your organization's growth initiatives. What if you could step into a high-stakes sales conversation, test your instincts, refine your message, and even “clone” your best leadership coaching moments—without ever risking a real deal? Let's explore how AI-powered roleplay simulations are redefining sales enablement, giving leaders a scalable way to coach, develop, and empower their teams. At a time when pipeline management, forecasting, hiring, and customer demands are all competing for attention, the traditional coaching model is breaking under pressure. AI roleplay offers a new path forward—one that reduces overwhelm, removes coaching bottlenecks, and enables consistent, high-impact development across every rep on the team. Key Highlights:How AI roleplay eliminates the coaching bottleneck and scales leadership impact.Why simulation-based learning drives faster onboarding, higher retention, and stronger confidence.The connection between AI enablement and revenue acceleration—not just training efficiency.How “failing safely” in simulations leads to better real-world sales conversations.Why consistency in coaching is critical for maintaining authenticity and driving results. Embrace AI roleplay as a revenue operations strategy, and ensure your teams aren’t improvising—but are fully prepared to win. Visit appmeetup.com/contact-us/ and schedule your Free Demo. Discover how customizable simulations can transform L&D and Sales Training for your organization.
This episode is a replay from the IT Business Podcast, hosted by Marvin 'Uncle Marv' Bee, and it features Danny Suk Brown—one half of the Twins Talk Tech Leadership Team.