Show Notes
Send us Fan Mail In this episode we have a frank and fresh talk with Jenny Winfield about Trauma Informed Design Research. We discuss Jenny's route into the profession and she provides a clear and concise overview of Trauma Informed Design, and its four pillars: SafetyTrust/TransparencyAgency &Hope Jenny also shows how these have been applied in her favourite projects - who knew that death doulas existed? Links to references in the podcast: This is HCD. A great intro to Traum...
More from Service Design YAP
Send us Fan Mail A special YAP in the run up to Service Design Global Conference 26! We talk to George Aye, founder of Greater Good Studio, who gives us a sneaky peak into his talk this year that looks at how Social Contracts impact on design projects. We also hear from YAP's SDGC regular conference correspondent, the inimitable David Russo, who takes for an aural tour of Wiesbaden and gives us the inside scoop on the best talk (and after party) for this year. SDGC has kindl...
Send us Fan Mail As the experience economy has expanded from hotels and theme parks to maternity wards and hospices, has design delivered better outcomes for people or have we designed out the more abstract parts of experiences, making them easier to measure and manage, but devaluing them for people? In this episode we chat to Tony Sampson, reader in digital communication at the University of Essex and explore how the most fundamental human experiences birth, school, and death and the p...
Send us Fan Mail Does the 21st century need a new leadership paradigm? Rama Geheerawo thinks that we do. Through his work with global large enterprises, he's found that bringing a design sensibility to the task of redefining better formats for leadership has yielded "Ah Ha" moments as well as real commercial impact. About Rama: Prof. Rama Gheerawo is a global authority on inclusive design and creative leadership, working at the intersection of innovation, business, and hum...
Send us Fan Mail In this episode we talk to Marzia Aricò about design leadership and Marzia shares great stories that illustrate the key to creating traction and long-term impact as a design leader. We particularly liked talking about Marzia's experience of taking design into London Business School and the challenges that she faced repositioning design as a way to generate commercial value, rather than a form of corporate entertainment or light relief. Marzia shares practical tips...
Send us Fan Mail The Service Design Global Conference is just under a month away, but we couldn't resist grabbing time with design podcast legends, and conference keynote presenters Jesse James Garrett and Peter Merholz. The founders of Adaptive Path and now co-hosts of Finding Our Way (its the design podcast that we want to be when we grow up), will be looking at how design leadership needs to evolve and how taking inspiration from leaders in "design adjacent" lines of busi...