Show Notes
AI is transitioning from just answering questions to doing valuable work. The next challenge is making agents more accessible and simple enough that the technical details fade into the background. In this episode of The Deep View Conversations, we sit down with two members of OpenAI's ChatGPT Work team, Tara Seshan and Ty Geri, to dig into ChatGPT Work and what OpenAI is doing to make advanced agent capabilities useful to a lot more people. We also dig into some of the current challenges and how the team is approaching them.
Seshan and Geri explain how scheduled tasks and proactive assistance are changing the way people start their workdays, why AI lets teams move from debating ideas to testing prototypes, and how personalized software can turn one-off needs into purpose-built tools. They also discuss the challenge of token costs and model selection, why "super app" isn't the most useful framing for ChatGPT and Codex, and what it will take for agents to become more persistent, proactive, and connected.
The conversation also covers: • How OpenAI is trying to bridge local and cloud workflows • Why Tara and Ty start their days with agents instead of Slack • Building personal apps and tools without traditional software overhead • The tradeoff between model capability, cost, and user control • More persistent agents and proactive personal assistance • Connecting agents to email, calendars, enterprise systems and third-party tools • Privacy, security and administrative controls for agentic work If you’re figuring out where agents fit into your work or what has to improve before you trust them with more of it, then this conversation offers a practical look at how OpenAI is preparing for that transition.
Subscribe to Deep View Conversations for interviews with the leaders shaping the future of AI, business, and technology: tdv.transitor.fm And don't forget to sign up for The Deep View daily newsletter. We don’t just cover AI, we decode it. In a world flooded with hype, we deliver sharp, no-nonsense insights to keep you ahead of the curve and help you put AI to work every day: subscribe.thedeepview.com
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