The HR Room Podcast

Ep 279 - Why Human Connection at Work is Under Threat

The HR Room Podcast

Show Notes

Bridging the Connection Gap: Why Work Feels More Disconnected Than Ever We've never had more ways to communicate at work, yet many employees have never felt more disconnected. With hybrid working now firmly established, organisations are grappling with a new challenge: how do you build genuine human connection when work has become increasingly digital, transactional and fragmented? In this episode of The HR Room Podcast, Dave and Mary Cullen are joined by Scott McInnes, Founder of Inspiring Change, to discuss the findings of his latest research report, Bridging the Connection Gap. Together they explore why workplace connection has become one of the biggest cultural challenges facing organisations today, what hybrid working has changed, and how leaders can intentionally create environments where people feel connected, engaged and able to do their best work. From overloaded calendars and endless Teams meetings to generational differences, leadership capability and the unintended consequences of technology, the conversation examines what organisations need to rethink if they want connection to become a genuine competitive advantage rather than simply another HR buzzword. Guest:

Scott McInnes — Founder, Inspiring Change

Topics include:

Why workplace connection has become one of the biggest challenges facing modern organisations

The findings from the Bridging the Connection Gap research report

How hybrid working has changed relationships between employees and organisations

Why busyness and back-to-back meetings are eroding meaningful connection

The difference between digital communication and genuine human connection

How technology can both enable and undermine workplace relationships

The importance of intentional leadership in building connected teams

Why managers need better support and development to lead effectively in hybrid environments

Key Takeaways for HR Leaders

Connection is not a "nice to have"—it underpins trust, collaboration, wellbeing and performance.

Hybrid working requires intentional design rather than simply asking people to return to the office.

Busyness and constant digital communication are crowding out meaningful human interaction.

Great workplace cultures are built through conversations, not surveys alone.

Leaders and managers play a critical role in creating opportunities for genuine connection.

Technology should support relationships, not replace them.

Resources Mentioned

The Resources page Scott mentioned can be found here. This contains a link to the report and more details about Inspiring Change and the Building Better Cultures Podcast.

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