Navigating Revenue Cycle Challenges and Growth Opportunities with Amanda de los Reyes
Becker’s Healthcare PodcastSummary
Amanda De Los Reyes, the new Vice President of Revenue Cycle at Renown Health, shares insights into her transition into the role and the challenges facing the healthcare sector. With over two decades of experience in healthcare, including significant roles at Legacy Health and ValleyWise, De Los Reyes emphasizes the importance of understanding the organization and building credibility with her team before implementing changes.
She identifies key trends in healthcare, including the rise of artificial intelligence and automation, the increasing number of claim denials, and the implications of HR1 legislation on health systems. De Los Reyes highlights the escalating friction caused by payer automation in revenue cycle management, which complicates the resolution of denials and creates operational challenges for providers.
Looking ahead, De Los Reyes expresses excitement about the potential of automation to enhance staff capabilities while ensuring transparency to gain team buy-in. She also discusses a new partnership with Kaiser Permanente that aims to improve access to care in northern Nevada and California, indicating a focus on growth and expanding specialty care services within the community.
Show Notes
In this episode, Amanda de los Reyes, MBA, FHFMA, EHRC - Vice President Revenue Cycle, Renown Health, discusses the growing impact of payer denials, automation, and regulatory changes on revenue cycle operations, while sharing how Renown is leveraging technology and strategic partnerships to expand access to care and support future growth.
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