Show Notes
Send us Fan Mail What does it really mean to be fair as a leader? Does fairness mean treating every employee exactly the same, or does it mean giving people what they need to succeed while holding everyone accountable to the same standards? In Episode 79 of The Business Fix, Chrissy, CEO, and Josh, the marketing and operations guy, tackle one of the most important challenges facing small business owners and managers: how to lead people who think, communicate, process information, and work dif...
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Send us Fan Mail How confident are you as a leader? More importantly, does your leadership confidence help your business move forward, or is your need for certainty keeping your team stuck? In Episode 78 of The Business Fix, Chrissy and Josh take on one of the most misunderstood parts of leadership: confidence in decision making. Because confidence does not mean having every answer, never showing doubt, or pretending you are always right. Real leadership confidence requires a balance of convi...
Send us Fan Mail What happens when the disruption you prepared for isn’t the disruption that actually shows up? Every business eventually gets hit with something unexpected. A major client leaves. A key employee quits. A vendor fails. Software goes down. Leadership changes. Or something lands on your desk that was nowhere on your business bingo card. In this episode of **The Business Fix**, Chrissy and Josh talk about how small business owners and managers can lead through disruption withou...
Send us Fan Mail “Everyone wears a lot of hats around here.” That might sound like teamwork. In a growing small business, it can also be the beginning of role chaos. In this episode of The Business Fix, Chrissy and Josh break down what happens when employees don’t clearly understand what they own, where their authority begins and ends, or what successful performance actually looks like. While flexibility is essential in a small business, flexibility without structure can quickly turn your bes...
Send us Fan Mail Is conflict really bad for your business? Chrissy and Josh challenge the idea that healthy teams should avoid disagreement. In this episode of The Business Fix, they explain why conflict can actually be a sign that employees care about the business and its outcomes. They discuss artificial harmony, psychological safety, difficult conversations, and why avoiding conflict can create bigger problems behind the scenes. You’ll learn the Three F’s of Healthy Conflict: Friction, Foc...
Send us Fan Mail Why does accountability sometimes feel like micromanagement? In this episode of The Business Fix, Chrissy and Josh explore how leaders can hold employees accountable without hovering over every decision, email, and task. They break down the difference between accountability, trust, and micromanagement and introduce a simple framework: Standards, Support, and Space. Learn how clear expectations, the right support, and room to work can help employees build confidence, take owne...