Show Notes
“Sometimes the best thing you can do is just be the kindest person in the room.”
Summary In this episode, we explore the profound impact of leading with kindness and humility in the high-pressure world of design and advertising. Guest Craig Jamson joins Danny Hearn to reflect on his journey from a self-taught Flash designer in South Africa to a Creative Director at Ogilvy. They discuss the transition from a "brutal" leadership style to one focused on empowering others, drawing inspiration from the book Multipliers. The conversation dives deep into the importance of maintaining calm in "crisis mode," the challenges of the current job market, and how personal mental health practices shape professional presence. Together, they advocate for a more supportive industry culture where seasoned professionals lift up those who are most vulnerable.
Guest Craig Jamieson LinkedIn – https://www.linkedin.com/in/craig-jamieson/ Website – https://craigjamieson.com/
Host Danny Hearn – https://www.linkedin.com/in/dannyhearn/ Website – www.dannyhearn.me Podcast – www.deeplyhumandesign.com
Chapters 00:00 The Power of Humility and Kindness 01:10 Journey from Art School Dropout to Digital Design 05:03 From Dictator to Genius Maker: The Multipliers Shift 08:51 Avoiding the Expert Jargon Trap 14:04 The Quiet Confidence of Seasoned Creative Directors 17:36 The Fadeaway Technique in Consultancy 26:13 Perceptions vs Reality: The Scary Guy Persona 35:40 Moving Beyond the Self and Stressful Perspectives 42:25 Presence, Calm, and the Figmification of Design 53:03 Practical Ways to Support the Design Community
More from the deeply human design podcast
“You cannot innovate if you don't have diverse thinking.” Summary In this episode, we explore the winding creative journey of Meg Porter, a designer turned product leader and founder, who shares how her artistic roots evolved into a passion for solving complex human problems. She candidly opens up about navigating corporate environments as a neurodivergent woman, facing systemic biases, and the exhaustion of trying to fit traditional workplace molds. Meg discusses her work with The Female Product Lead community, advocating for truly inclusive leadership and psychological safety across tech. She also details the creation of Unfold, her new app designed to help neurodivergent individuals manage executive dysfunction through nervous system and emotional regulation. Throughout the conversation, Meg highlights the immense value of radical self-knowledge over conventional career frameworks. Guest Meg Porter LinkedIn – https://linkedin.com/in/megporter Instagram – https://www.instagram.com/_meg_porter/ TikTok – https://www.tiktok.com/@_meg_porter_ Unfold Website – https://getunfold.app Instagram – https://www.instagram.com/_unfoldapp_/ TikTok – https://www.tiktok.com/@_unfoldapp_ Female Product Lead Website – https://femaleproductlead.com Events – https://luma.com/femaleproductlead Host Danny Hearn – https://www.linkedin.com/in/dannyhearn/ Website – https://www.dannyhearn.me Podcast – https://www.deeplyhumandesign.com Chapters 00:00 Introduction and Welcome 01:38 Meg's Origins in Physical Graphic Design 04:43 Navigating Subjectivity and Finding Structure in Design 08:23 Expressing Personal Empathy Through Art Projects 10:17 Transitioning into Corporate Tech and Healthcare Design 14:12 Clashing Values and Systemic Politics in Enterprise Roles 18:35 Fostering Psychological Safety and Diverse Perspectives 22:57 Empowering Underrepresented Voices with Female Product Lead 26:27 Experiencing the Glass Ceiling and Micro-Behaviors 32:25 Finding Core Purpose and Showing Up Authentically 37:14 Building Unfold for Neurodivergent Emotional Regulation 43:58 Developing the MVP and Co-Founding with Family 46:23 Tackling Executive Dysfunction and Rejection Sensitivity 51:21 Prioritising Self-Knowledge Over Skill Sets in Leadership
"People massively overestimate the amount of change that's going to happen in two years, and they underestimate the amount in five to 10 years."
"The pressure to move faster in the tech industry creates an environment where presence and mental well-being are often sacrificed for speed.”
Reclaiming the Heart in Design “There’s so much heart in some of these things that you’re putting in heart in that space and I find it very hard to detach some of those.”
“There are many, many things that AI can do, AI cannot dream, it cannot truly create, and it cannot think. And I just think the random messiness of the human spirit is just so perfect for creativity.” Summary In this episode, we dive into the career of Sienne Veit, a leader who has consistently operated at the "pointy end" of innovation. We explore her journey from studying linguistics and journalism in South Africa to spearheading the first transactional mobile website for Marks & Spencer during the dawn of the iPhone era. Throughout our conversation, we discuss the art of navigating corporate "no’s" by building resilient teams and maintaining an experimental mindset. We reflect on the importance of serendipity in the workplace and why "human messiness" remains our greatest advantage in an AI-driven future. Together, we uncover how a high tolerance for chaos and a commitment to solving real-world problems can transform enterprise design. Guest Sienne Veit LinkedIn – https://www.linkedin.com/in/sienneveit/ Host Danny Hearn – https://www.linkedin.com/in/dannyhearn/ Website – www.dannyhearn.me Podcast – www.deeplyhumandesign.com Chapters 00:00 The Human Spirit vs. AI 01:29 From Lecturer to Product Leader: A Weavy Journey 04:19 Linguistics: The Foundation of Meaning and HCI 07:43 Early Mobile Adoption: From WAP to South African Banking 10:49 Sony and the Cusp of the iPhone Revolution 12:12 Building M&S’s First Mobile Transactional Site 15:01 Early Failures: QR Codes and Text-Based Loyalty 17:25 Abandoning Wireframes for Pure Design 20:36 Loving the Unknown and Multi-disciplinary Teams 23:47 The "Shit Umbrella": Protecting Team Creativity 29:29 High Tolerance for Chaos and the Capacity to Reset 34:59 Breaking Down Certainty for Stakeholders 41:56 Diversity in Tech: From "Only Woman in the Room" to STEM 44:33 Remote vs. Relational Culture: Cracking the Team Bond 47:53 Meeting Barack Obama in Sao Paulo 51:45 The Future of the Craft: Why AI Can't Dream