Simplifying Healthcare and Tackling Rising Costs with Jessica Lopez-Liggett
Becker’s Healthcare PodcastSummary
Hospital and health system leaders face a complex strategic agenda that includes navigating market consolidation, managing reimbursement challenges, and addressing workforce issues. The Ecker's 14th annual CEO CFO Roundtable aims to equip over 1,500 executives with insights and strategies to tackle these pressing concerns. This event, scheduled for November 2-5 in Chicago, focuses on real-world decision-making for the upcoming year.
Jessica Lopez-Liggett, the Commercial State Plan President for Anthem Blue Cross and Blue Shield in Indiana, shares her journey into healthcare, highlighting her commitment to improving the member experience. She emphasizes the importance of understanding the complexities of the healthcare system from the end user's perspective. Lopez-Liggett identifies rising healthcare costs and the need for a simplified experience as key challenges, advocating for a focus on prevention and addressing social determinants of health.
Lopez-Liggett discusses the success of a new orthopedic network aimed at reducing costs for employers through partnerships with high-quality providers. She also stresses the need for technology to enhance the human aspect of healthcare, ensuring that systems work seamlessly to improve efficiency without overwhelming users. Looking ahead, she encourages collaboration among various stakeholders to address healthcare challenges collectively, emphasizing that solutions require a united effort to create a more accessible and effective healthcare system.
Show Notes
In this episode, Jessica Lopez-Liggett, Commercial State Plan President for Anthem Blue Cross and Blue Shield in Indiana, discusses rising healthcare costs, simplifying the member and provider experience through technology, and expanding high-quality, lower-cost care through provider partnerships. She also shares why addressing social determinants of health and bringing employers, providers and community organizations together is critical to improving healthcare.
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