Show Notes
Send us Fan Mail Are you holding onto employees too long… or letting them go too quickly? In this episode of The Business Fix, Chrissy and Josh break down one of the toughest decisions every business owner and manager faces: when to coach, when to correct, and when it’s time to cut someone loose. Using real-world leadership insights (and a few hilarious sports analogies), they unpack how to identify whether an employee has a skill gap, behavior gap, or will gap and why getting this wrong can ...
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Send us Fan Mail How confident are you as a leader? More importantly, does your leadership confidence help your business move forward, or is your need for certainty keeping your team stuck? In Episode 78 of The Business Fix, Chrissy and Josh take on one of the most misunderstood parts of leadership: confidence in decision making. Because confidence does not mean having every answer, never showing doubt, or pretending you are always right. Real leadership confidence requires a balance of convi...
Send us Fan Mail What happens when the disruption you prepared for isn’t the disruption that actually shows up? Every business eventually gets hit with something unexpected. A major client leaves. A key employee quits. A vendor fails. Software goes down. Leadership changes. Or something lands on your desk that was nowhere on your business bingo card. In this episode of **The Business Fix**, Chrissy and Josh talk about how small business owners and managers can lead through disruption withou...
Send us Fan Mail “Everyone wears a lot of hats around here.” That might sound like teamwork. In a growing small business, it can also be the beginning of role chaos. In this episode of The Business Fix, Chrissy and Josh break down what happens when employees don’t clearly understand what they own, where their authority begins and ends, or what successful performance actually looks like. While flexibility is essential in a small business, flexibility without structure can quickly turn your bes...
Send us Fan Mail Is conflict really bad for your business? Chrissy and Josh challenge the idea that healthy teams should avoid disagreement. In this episode of The Business Fix, they explain why conflict can actually be a sign that employees care about the business and its outcomes. They discuss artificial harmony, psychological safety, difficult conversations, and why avoiding conflict can create bigger problems behind the scenes. You’ll learn the Three F’s of Healthy Conflict: Friction, Foc...
Send us Fan Mail Why does accountability sometimes feel like micromanagement? In this episode of The Business Fix, Chrissy and Josh explore how leaders can hold employees accountable without hovering over every decision, email, and task. They break down the difference between accountability, trust, and micromanagement and introduce a simple framework: Standards, Support, and Space. Learn how clear expectations, the right support, and room to work can help employees build confidence, take owne...