Show Notes
Episode 3: Mind the Communication Gap The third episode of Elevate The Room explores a challenge familiar to many managers: despite having more ways to communicate than ever, communication often feels harder than ever. Messages are read but not actioned. Everyone is copied on updates but not sure why. Plans are shared, but responsibilities remain unclear. As communication channels continue to multiply, so too does the challenge of ensuring that the right information reaches the right people in the right way. In this episode, Lily Ellis, Director of Workplace Experience at NetApp, and Padraig McKeon, Communication, Reputation and Crisis Management Advisor at McKeon Ireland, join host Patrick King of the SCSI to explore how managers can create a culture of effective communication. Together, they discuss how communication should be designed around purpose, audience and impact. "Are we communicating better in today's workplaces, or just communicating more?" Drawing on workplace experiences and management challenges, the guests discuss how managers can communicate with greater clarity, navigate different communication styles and expectations, and create environments where people understand not only the message being shared, but the action required as a result.
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New to management? See a need for change but not sure where to start? Or dealing with a complex staff situation that feels impossible to solve?