Episode 171: AI in Supply Chain Transformation: Human Decision-Making, Bias, and Trust with Benjamin Bargetzi
The Future of Supply ChainShow Notes
What if the key to successful AI in supply chains is not technology, but the human brain? In this episode, Benjamin Bargetzi reveals how AI can sharpen decisions, challenge bias, and help leaders navigate uncertainty.
Download the episode transcript
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What does it really take for AI to transform supply chains successfully? In this episode with Benjamin Bargetzi, neuroscientist and tech entrepreneur, we explore why the answer may lie less in algorithms and more in the human brain. Benjamin shares how AI can become a sparring partner for better decisions, helping leaders challenge bias, build trust, and navigate uncertainty without losing human judgment.
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Guest: Benjamin Bargetzi – Neuroscientist, Author & Tech Pioneer, Founder of Project MindGuard, and former Advisor to the Chairman of the World Economic Forum
Benjamin Bargetzi is one of Europe's most-demanded pioneers on the intersection of artificial intelligence and the human brain. A Swiss neuroscientist, psychologist, bestseller author, and tech entrepreneur, he has held key roles with Google, Amazon, and the World Economic Forum, and studied the human brain in Oxford, London, Zurich, and Singapore. He is the personal advisor to key political figures around the world, and founder of MindGuard, a tech ecosystem combining neuroscience training methods with machine learning to help Ukrainian citizens, hospitals, and veterans deal with extreme stress, PTSD & trauma.
Host: Richard Howells
Richard Howells has been working in the Supply Chain Management and Manufacturing space for over 30 years. He is responsible for driving the thought leadership and awareness of SAP’s ERP, Finance, and Supply Chain solutions and is an active writer, podcaster, and thought leader on the topics of supply chain, Industry 4.0, digitization, and sustainability.
Host 2: Sin To
Sin To brings over 15 years of experience in the digital media and technology industry – primarily in marketing, business development, thought leadership, and editorial. At SAP, they ensure that SAP's supply chain solutions are properly visible with a focus on future trends and sustainable innovations as part of the Thought Leadership & Awareness Supply Chain Team.
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Show Links: SAP Digital Supply Chain: www.sap.com/scm Benjamin Bargetzi Homepage: https://benjaminbargetzi.com/ Book: https://benjaminbargetzi.com/de/das-ende-der-leere/ Book: Nie wieder sinnlos: 42 Impulse, die Dein Leben verändern Book: The End of Emptiness: 42 thoughts, that will transform your life
Follow Us on Social Media : Benjamin Bargetzi LinkedIn: https://www.linkedin.com/in/benjamin-b-bargetzi/
Richard Howells: LinkedIn: www.linkedin.com/in/richardjhowells
Sin To: LinkedIn: www.linkedin.com/in/sin-to-5334208
SAP Digital Supply Chain: LinkedIn: www.linkedin.com/showcase/sapdsc/
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Chapters:
00:00:00 Intro 00:00:51 Meet Benjamin Bargetzi 00:04:06 Why AI Transformations Fail 00:07:11 AI as Sparring Partner 00:09:13 Three Jobs of ML 00:16:01 Biases Under Uncertainty 00:24:19 Strengthening Decision Muscle 00:28:18 Leading Change That Sticks 00:32:02 Turn Complaints Into Innovation 00:35:20 Dopamine and Meaningful Work 00:36:41 The future of Supply Chain 00:37:54 Outro
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