Summary
Franz Berthaud, Senior Vice President of Oncology Services at University Medical Center of El Paso, highlights the pressing challenges faced by cancer centers, particularly in underserved regions. He emphasizes the importance of addressing capacity issues in oncology, noting that while discussions often focus on drug prices and prior authorizations, the ability of healthcare systems to absorb an increasing number of cancer patients is frequently overlooked. Berthaud points out that communities like El Paso, which are already thin on resources, are particularly vulnerable as the demand for cancer care rises.
Berthaud introduces the concept of "Return on Humanity" (ROH), which he argues should be considered alongside traditional return on investment (ROI) metrics in healthcare. He explains that ROH focuses on the human aspects of care, such as patient navigation, treatment accessibility, and caregiver support, which are often sidelined in financial discussions. By measuring factors like treatment abandonment rates and caregiver burden, healthcare systems can better understand their impact on patients and communities, ensuring that humanity remains a core component of cancer care.
Looking to the future, Berthaud expresses optimism about advancements in cancer care and the commitment to equity within the healthcare system. He believes that the next generation of healthcare professionals inherently values the integration of equity and excellence, and as leaders, it is crucial to create institutions that reflect this belief. Berthaud's insights underscore the need for a balanced approach that prioritizes both financial sustainability and the humane treatment of patients in the evolving landscape of oncology.
Show Notes
In this episode, Frantz M. Berthaud, MPH, FACHE, Senior Vice President, Oncology Services, University Medical Center of El Paso (UMC), discusses why cancer care leaders should measure both return on investment and return on humanity. He also shares insights on expanding oncology capacity, advancing health equity, and building a workforce and culture centered on compassionate, patient-focused care.
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