The Tri-Sector Athlete with Cara Eckholm

In this episode, host Kumar speaks with Cara Eckholm, the founder of Pilot City and a Fellow at Renaissance Philanthropy. An urbanist at heart, Cara has thought deeply about how to build relationships between local governments and their constituent researchers and technologists.

Describing herself as a "tri-sector athlete" who has moved between government, academia, and the private sector, Cara talks about growing Pitch Fest, which pairs city government agencies with academics and civic technologists willing to help solve specific, openly shared problems, from 100 attendees and a few agencies in its first year to 40 participating agencies and 104 pitches, with 100 of those pitches drawing at least one interested expert.

Cara talks about collaborations, cold-emailing, and the power of connection.

*Tacit Knowledge *

Hosted by Kumar Garg

Presented by Renaissance Philanthropy

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Produced by All Together Now

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https://www.linkedin.com/in/cara-eckholm-506b2236/

KEY QUESTIONS AND TAKEAWAYS

What is Pilot City

A matchmaking program, started by Cara Eckholm in New York, where city agencies pitch specific problems they need help with and local researchers or technologists apply to work with them — flipping the usual model where academics pitch ideas in search of a government partner.

How does the matchmaking process actually work?

City agencies present problem statements in short, informal pitches (originally modeled on how Stanford classes help students find startup co-founders). Interested researchers and technologists then apply to work with a specific agency, and the agency chooses who they want to work with from the applicant pool.

Why build a "buyer-first" model instead of starting with researchers' ideas?

Eckholm observed that both sides were siloed: academics and civic technologists had ideas for improving cities but no government partner, while city agencies had unmet needs but no channel to reach outside talent. Starting with the agency's stated problem — the "buyer" — rather than a researcher's proposal solved the matching problem directly.

What makes a city a good candidate for a Pitchfest program?

A metro population of at least a million, a government champion willing to publicly share unsolved problems (which runs against how most agencies communicate), and either a research university or an active civic tech community — most U.S. cities already have the latter.

What's a real-world example of this kind of collaboration paying off?

Economist Al Roth was approached by an NYC Department of Education official who had read his work on medical residency matching and asked him to help redesign the city's high school placement process. The redesign was later adopted in Boston, and Roth went on to win a Nobel Prize for that work and related market-design research, including kidney-exchange matching.

How much traction has the program gotten?

In its most recent year, 40 agencies submitted 104 pitches, and 100 of those pitches drew at least one interested researcher — some drew as many as 20. The program is now expanding beyond New York to Boston, Hennepin County (Minneapolis), Los Angeles (water district), and Philadelphia (regional transit).

What's holding academia back from more of this kind of applied work?

Tenure and promotion structures reward publication in a narrow set of journals, not applied public-sector collaboration — to the point that one professor Eckholm spoke with left his work as a city and White House housing policy adviser off his tenure application, worried it would make him look like an activist rather than a scholar.

On career and confidence

Eckholm's own path into this work began with a cold email — she reached out to her boss's boss, former NYC Deputy Mayor Dan Doctoroff, offering to help with a post-pandemic economic recovery commission, with no idea if he'd respond. That opportunity ended up shaping the next several years of her career.

Her ta