
Show Notes
Dr. Elisabeth Potter was in the middle of operating on a patient with breast cancer when a nurse delivered an urgent message: UnitedHealthcare was on the line. She stepped outside the OR and took the call. It was the insurer asking why the patient, who was on the operating table, needed to stay overnight. "It felt like they had invaded a very sacred space where the priorities should be really clear, patient first always, and they were bringing these administrative questions into the moment." On The Dose podcast, Dr. Joel Bervell talks with Dr. Potter, a surgeon in Austin, Texas, about what years of fighting insurance companies, building her own surgery center, and walking the halls of Congress have taught her about how our health system actually works, and how we can change it. "Doctors should be able to spend more time being doctors," Potter says. "And patients should be able to spend less time fighting the system just to get well."
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The prospect of 900,000 New York City residents losing Medicaid coverage under H.R. 1, the tax and spending law passed by Republicans last year, amounts to "bureaucratic violence," says Dr. Alister Martin. In response, he's devised a plan that starts on the streets of Queens and builds out from there with strategically placed community health workers and people assisting with insurance enrollment. On the new episode of The Dose podcast, Dr. Joel Bervell talks with Dr. Martin, an emergency physician, former White House Fellow, and now health commissioner for 8.5 million New Yorkers. They discuss what a city can do when the federal safety net is pulled out from under its residents. "Having people be at the center of our response is critically important, because that's what's going to make a difference. You can only move at the speed of trust in public health."
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