The Broker Show with Joe: How this broker built her business from the inside out
Broker Daily Podcast NetworkShow Notes
Building a successful brokerage takes more than writing a strong loan book, as Focus Finance's founder and director Katie Thomas would know. Speaking with host Joseph Daoud on The Broker Show with Joe, Thomas opens up about the 28-strong brokerage, how she identifies and develops talent, and why she believes the strongest businesses are built from within. The conversation also digs into the relationships behind Focus Finance's growth, the importance of understanding what clients actually want from a loan, and how you can build on failure. Now focused on building the next generation of brokers, Thomas shares what she's learned from 17 years in the industry and where she wants to take the business next.
More from Broker Daily Podcast Network
Mortgage brokers have more technology at their disposal than ever, from CRM systems and open banking to AI tools that promise to save time and streamline processes.
Small businesses can struggle to access the right finance even when funding could help them manage cash flow or pursue growth. So what are lenders missing when they assess SMEs, and how can brokers help businesses find the right solution? Join Broker Daily's Julian Barnes and Sam Althaus, CEO and founder of SME non-bank lender Lendmigo, to explore the gap between how small businesses operate and how they are financed. From the challenges facing SME lending to the opportunities for brokers looking to expand into commercial finance, this episode of Broker Daily Spotlight explores how a different approach to business funding could help brokers better serve their clients. What's covered: Why small businesses struggle to access finance, and the limits of traditional lending approaches. How lenders assess cash flow, business performance and the people behind a business. How mortgage brokers can identify commercial finance opportunities among existing clients, including through referral arrangements. Listen now to find out more about the changing SME finance landscape and the role brokers can play in helping businesses access funding.
Banks are offering cashback deals and rates that brokers say can be difficult to match – raising questions about competition between lenders and their own broker channels.
The Australian Securities and Investments Commission's (ASIC) review of brokers' best interests duty (BID) has raised questions about loan recommendations, documentation and what good client outcomes look like.
Trust is one of the most valuable assets a broker can build, but how do you earn it, protect it and make sure it extends beyond your own reputation?