Nonprofit SnapCast

Building Donor Communities with Vitalcy: Gustavo Zylberberg

Nonprofit SnapCast

Show Notes

Gustavo Zilberberg, CEO of Vitalcy, visits the SnapCast to introduce the company as a web-based platform that helps nonprofits build long-term financial stability by re-engaging and maintaining relationships with their community of supporters, including former members, staff, volunteers, and donors.

Key takeaways:

Nonprofits Are Leaving Support on the Table Vitalcy’s mission is to help organizations reconnect with the huge pool of former staff, volunteers, donors, and program participants who often fall out of touch simply because teams don’t have the bandwidth to engage them consistently.

Bandwidth, Not Intent, Is the Problem Gustavo stresses that nonprofits want to steward these relationships, but day-to-day pressures keep them focused on immediate needs. Vitalcy automates the re-engagement process so this important work doesn’t get deprioritized.

The Sector Has Become Too Transactional Fundraising often centers on asking for money rather than building lasting relationships. Vitalcy flips that model by cultivating community, mission alignment, and long-term loyalty—ultimately driving more predictable, recurring revenue.

AI-Powered Content Keeps Supporters Connected The platform scrapes publicly available material, digitizes historical content, and uses AI (with nonprofit approval) to generate ongoing stories and updates that make supporters feel seen, remembered, and part of the mission.

Subscription Pricing with Strong ROI Vitalcy charges a monthly subscription fee scaled to organizational size. One client—a summer camp—tripled its annual donations after using Vitalcy to re-engage its broader alumni community.

Built for Long-Term Stability, Not Quick Wins Gustavo frames Vitalcy as infrastructure: a way for nonprofits to build durable financial health through consistent stewardship and relationship-building. He invites organizations to reach out and explore what the platform can do for them.

We welcome support of the Nonprofit SnapCast via Patreon. We welcome your questions and feedback via The Nonprofit SnapCast website. Learn more about Nonprofit Snapshot's consulting services.

More from Nonprofit SnapCast

Aug 30, 2026

Every leader eventually faces a decision where every option has a cost. In this episode of OFS Insights, Mickey Desai sits down with Dave Paule and Ailena Parramore of Our Fundraising Search to examine one of the least comfortable realities of organizational leadership: making decisions when there is no clean answer.

Jul 29, 2026

The next episode in our series of OFS - Insights. Mickey meets with Dave and Aliena of Our Fundraising Search to look at Fundraising as something other than a technical discipline that is removed from leadership. In reality, effective fundraising requires many of the same skills that define effective leadership: vision, influence, storytelling, trust-building, relationship management, and the ability to move people toward a shared future.

Jun 30, 2026

Erin Davison explains why the best grant funding comes from alignment, relationships, and thoughtful research, not sending more applications.

Jun 22, 2026

In this episode of Nonprofit SnapCast, Mickey Desai sits down with Dr. Dan Freeman, founder of Executive Thought Partner, to explore a challenge that many nonprofit leaders experience but rarely discuss openly: leadership loneliness.

Jun 9, 2026

Can a capital campaign succeed if an organization is already exhausted?

See all episodes →