Show Notes
Our Guest: Amy LafkoAmy is a leadership and organizational design expert, main stage speaker, author, and advisor. Formerly a leader and spending 20+ years in operational leadership, she had an epiphany: Putting the customer first isn’t the path to success or fulfillment. Rather, the most successful organizations and practices put their people first – and exceptional customer care, profitability, and effectiveness naturally followed.It was the a-ha moment that inspired Amy to create the...
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Our Guest: Kristen Keech OTD, OTR/L, CBISTKristen is a doctor of occupational therapy based in Honolulu, Hawaii, specializing in moderate to severe traumatic brain injury (TBI) rehabilitation and disorders of consciousness. As the founder of Conscious Care Consulting LLC, she partners with hospitals to develop evidence-based brain injury programs, bridging knowledge gaps and improving care for survivors and their families. Kristen serves on Hawaii’s Traumatic Brain Injury Advisory B...
Our Guest: Alexander Stone PT, DPT, CSCSAlex is a Doctor of Physical Therapy and Clinical Content Program Manager who works in digital health. As a clinician with a love for tech, Alex’s mission is to create a better world for patients who need alternative solutions to traditional healthcare models while enhancing the abilities of clinicians who are working hard to provide the best healthcare possible for their patients. He owns and operates Stone Health, a freelance agency that provides...
Our Guest: Alexander Stone PT, DPT, CSCSAlex is a Doctor of Physical Therapy and Clinical Content Program Manager who works in digital health. As a clinician with a love for tech, Alex’s mission is to create a better world for patients who need alternative solutions to traditional healthcare models while enhancing the abilities of clinicians who are working hard to provide the best healthcare possible for their patients. He owns and operates Stone Health, a freelance agency that provides...
Our Guest: Craig Thompson PT, MHA, FACHECraig Thompson, CEO of Golden Valley Memorial Healthcare (GVMH), has over 20 years of experience with the organization, previously serving as COO, Assistant Administrator, and Director of Rehabilitation and Wellness Services. A skilled healthcare leader, he has expertise in Medicare, Medicaid, hospital operations, and managed care.Thompson holds a BS in Health Science and Physical Therapy from the University of Missouri and an MS in Health Services Mana...
Our guest: Brandy Wilkins PT, DPT, CPHQWe are excited to announce part II of our crossover episode with Kairos Conversations: Connecting with Quality. Make sure to check out part I where Brandy interviews Jules!Brandy Wilkins is a healthcare quality consultant and owner of Defining Point Coaching & Consulting, LLC., on a mission to make our U.S. healthcare system safer and reduce preventable harm. With almost a decade of healthcare quality experience and even longer as a physical th...