
Reinventing L&D for Long-Term Impact with Avinash Chandarana
The Learning & Development Podcast: The #1 L&D ShowShow Notes
How do you continuously reinvent L&D while working with the same stakeholders and navigating constant change? In this episode, Avinash Chadarana, Global Learning & Development Director at MCI Group, shares the realities of leading L&D over the long haul—building from scratch, overcoming challenges like budget cuts and COVID, and evolving with a geographically dispersed remote team.
We dive into the biggest shifts in L&D over the past few decades, the ongoing challenge of moving stakeholders beyond just training requests, and how AI is shaping the future of workforce development. Avinash also shares his principles for staying relevant and ensuring his team does the same.
Take your L&D to the next level
Take advantage of thousands of hours of analysis. Hundreds of conversations with industry innovators and 25+ years of hands-on global L&D leadership.
It's all distilled into one framework to help you level up L&D. Access the L&D Maturity Model here - https://360learning.com/maturity-model
KEY TAKEAWAYS
Develop an intrapreneurial culture to encourage employees to generate innovative ideas.
Ask what we are here to achieve, not what we are here to deliver.
Make sure everyone knows what success looks like.
Empower performance.
Leverage localised generative AI.
Align learning and development initiatives directly with business outcomes.
Join the dots for stakeholders so they truly understand what L&D can do for them.
BEST MOMENTS
“Lead by outcomes, not by hours logged.”
“See what's coming up and stop being in reactive mode.”
“With AI we have gone past that point of fetishization or it being novel. We're hearing actual success stories.”
GUEST BIO
Avinash Chandarana is a visionary global L&D leader with over 25 years of experience shaping workplace learning. As Global Learning & Development Director at MCI Group - a leading global engagement and marketing agency - he founded the MCI Institute in 2008, transforming employee development for 2,500 staff across 60 offices in 31 countries.
A recognised Fellow of the Learning & Performance Institute (LPI), Avinash combines human-centred design with cutting-edge technology, including AI, to optimise learning experiences and drive business impact. A true global nomad, his career spans the U.S., Europe, and Asia, with successful projects in 33+ countries. Beyond leading L&D, he is a sought-after speaker, facilitator, and moderator, holding credentials from MIT Sloan and INSEAD in neuroscience, leadership, and management.
LinkedIn: https://www.linkedin.com/in/avinashc
VALUABLE RESOURCES
The Learning And Development Podcast - https://podcasts.apple.com/gb/podcast/the-learning-development-podcast/id1466927523
L&D Master Class Series: https://360learning.com/blog/l-and-d-masterclass-home
ABOUT THE HOST
David James
David has been a People Development professional for more than 20 years, most notably as Director of Talent, Learning & OD for The Walt Disney Company across Europe, the Middle East & Africa.
As well as being the Chief Learning Officer at 360Learning, David is a prominent writer and speaker on topics around modern and digital L&D.
CONTACT METHOD
https://twitter.com/davidinlearning
https://www.linkedin.com/in/davidjameslinkedin
L&D Collective: https://360learning.com/the-l-and-d-collective
L&D Master Class Series: https://360learning.com/blog/l-and-d-masterclass-home
This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/
More from The Learning & Development Podcast: The #1 L&D Show
Andrew Jacobs joins the pod to explore what L&D is really for and why the profession's identity has to shift from producing courses to engineering performance.
In this episode of The Learning & Development Podcast, David James is joined by Danny Barrow, Lead Learning Program Manager at Ridgeline - an innovative Investment Management company - to explore how AI has reshaped what Danny believes his function is capable of delivering, and the practical, sometimes messy, process of turning that belief into something tangible. From solving live business needs to a project built for interns.
In this episode of The Learning & Development Podcast, David is joined by Erica Farmer to discuss her new book ‘AI for People Professionals: Understand How to Use Artificial Intelligence in Your HR Role.’
In this episode of The Learning & Development Podcast, David James is joined by Rob Peacock, Director of Leadership & Learning at Merlin Entertainments, to discuss the transformation journey of the global learning function. They look at the disconnect between legacy training methods and the "hands-on" reality of managing a commercial P&L, while tackling the question of how to select and deliver "power skills" that genuinely serve a young, frontline workforce. They also explore how senior leaders are being embedded as active role models across the organization, the friction encountered when transitioning from local teams to global academies and the specific metrics needed to remain accountable and valued in 2026.
Step inside the courtroom of Learning & Development, where long-held beliefs are called to the stand and only evidence, experience, and impact will determine the verdict.